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462D5D7C83A6D93E
Banquet Server (On Call)
Property Name:
Hilton Chicago/Oak Brook Hills Resort
Job Title: 
Banquet Server (On Call)
Location: 
Illinois-Chicago West
Company Name: 
City: 
Oak Brook
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
No
Salary: 
US $6.97-US $6.97 / Hour
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
We are a rapidly growing entrepreneurial hotel management company dedicated to creating value for our team members, our guests, our owners, and our communities.
   
If you are committed to delighting guests, playing well with others, and thriving under pressure, we offer exciting opportunities for you to perform a key role in our hotels' growth.
   
Why Portfolio?
   
Yes, Portfolio specializes in managing unique, boutique-style destination resorts and significant urban hotels in domestic and international markets.
   
Yes, Portfolio provides entrepreneurial, creative, and financially aware management for hotels that share a defined style and position in their respective marketplace.
   
Yet perhaps the best indication of how we work is our twelfth Compass Point standard by which we operate:
   
"We find ways to live, laugh, and learn as we do our best to provide stellar service to our guests. We realize we need to enjoy the time we spend together, because life is too short not to have a good time along the way."
   
Come join us!

We are looking for Team Members who exemplify the Core Values of Portfolio Hotels & Resorts:



  1. Be incredibly friendly & positive

  2. Serve & respect others

  3. Be smart about your business

  4. Enthusiastically reimagine 


SUMMARY:The Banquet Server is primarily responsible for providing support in all areas of Banquets including but not limited to assisting in table and banquet room clean up. S/He will promote a safe and welcoming working environment to achieve maximum guest satisfaction. The Banquet Server will work with the Banquet Captain/Banquet Manager/Assistant Banquet Manager to ensure maximum efficiency.


The Banquet Server shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel's Culture.


ESSENTIAL JOB FUNCTIONS:



  • Signs in and reports to the Banquet Manager/Assistant Banquet Manager on time and in full uniform.

  • Follows standard procedures for banquet service, including set up and side duties.

  • Maintains both pleasant attitude and surroundings toward and for banquet guests.

  • Assists in table and banquet room clean up.

  • Works cooperatively with the banquet department to assure smooth operations.

  • Performs other related duties as assigned by the Banquet Captain, Banquet Manager, or the Assistant Banquet Manager.                                                           


Associate is held accountable for all duties of this job and other duties as assigned.


EXPERIENCE & EDUCATION:



  • High school diploma or equivalent

  • Knowledge of basic banquet service

  • Previous server experience is preferred, but not required

  • Neat, clean person with strong desire to serve people

  • Highly organized and detail-oriented

  • Exceptional guest-focus

  • Fluency in other languages beneficial.


JOB REQUIREMENTS:



  • Must be a United States citizen or possess a valid work permit

  • Must be able to read, write, and speak English

  • Must have exceptional communication skills

  • Must be able to accurately follow instructions, both verbally and written

  • Must be detail-oriented and work well under pressure

  • Must be able to work in a fast paced environment

  • Must be professional in appearance and demeanor

  • Ability to work a flexible schedule that may include evenings, weekends and holidays

  • Must have the ability to deal effectively and interact well with employees

  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner

  • Possess strong motivational, organizational and verbal communication skills.


WORKING CONDITIONS:



  • Able to stand for full shift

  • Able to lift at least 30 pounds

  • Able to climb and descend a long flight of stairs while carrying trays full of food/dishes

  • Must be able to work in areas of loud noises



The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This job description in no way states or implies that these are the only duties to be performed by this employee.  He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.


Benefits : Gratuities
(ref. 20080)
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
© Portfolio Hotels & Resorts, LLC.
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