Property Name:
Sheraton Madison Hotel
Job Title: 
Banquet Manager
Company Name: 
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Bonus Pay: 

Marcus Hotels and Resorts is an exciting and growing organization that has gained the utmost respect of the traveling public and local community because of the quality of service offered by our associates. In becoming a part of our associate team, you can take particular pride in knowing that you are an associate with one of the finest hotel and resort organizations in America.

Marcus Philosophy

We take great pride in our dedicated management teams and associates and will continue to develop their potential and skills at all levels within our organization.

We believe in rewarding outstanding performance and in promoting from within to develop a culture of high expectation and achievements, as well as a solid base of highly qualified associates.
We will remain a quality-minded corporation, dedicated to upholding our corporate slogan People Pleasing People. ...

Come be a part of a dynamic and fast-growing organization!

The Sheraton Madison Hotel and Marcus Hotels & Resorts is in search of a Banquet Manager to join our Banquets Team!

POSITION PURPOSE: Responsible for managing the Banquet department, ensuring the department is as profitable as possible, providing each banquet guest with the most efficient, and professional services, and meeting and exceeding all banquet guests’ needs and expectations.


1. Ensure the highest quality of food, beverage, and service related to all banquet areas
2. Direct and coordinate the activities of all assigned personnel and departmental responsibilities
3. Ensure the coordination of banquet service needs with food production
4. Maintain effective communications within and between Culinary, Events, Catering and Sales departments to ensure proper servicing of guests expectations
5. Maintain warm, hospitable guest relations in all guest contact
6. Control costs and expenses, and operates within budgetary guidelines
7. Maintain accurate banquet functions records and banquet checks
8. Conduct regular monthly departmental meetings
9. Maintain adequate inventories of banquet and beverage service supplies to meet the needs of the hotel and the guest
10. Maintain a high quality image of the hotel through effective housekeeping, maintenance, and sanitation in the area of responsibility
11. Respond to individual guest needs as they occur
12. Implement and support hotel operation policies and procedures
13. Maintain a high level of professional appearance, demeanor, ethics, and image of subordinates
14. Operate in compliance with all local, state and federal laws and government regulations
15. Assess and review the job performance of subordinates and maintains records of assigned employees according to policy
16. Staff department to meet departmental responsibilities
17. Induct, orient, and train assigned associates to meet departmental responsibilities
18. Ensure good safety practices of employees, assists in the maintenance of the emergency action plan and security procedures
19. Perform other duties as needed


1. Prior banquet experience required; banquet captain experience preferred
2. High school diploma required; degree in Hospitality related field preferred
3. Pleasant and courteous manner essential

Associate benefits include:
* Insurance offered (medical, dental, vision, life insurance) for eligible full time associates following 90 days of employment
* 401K for eligible associates following 90 days of employment
* Free meal per shift
* Free employee parking
* Hotel Room Discounts
* Movie Tickets
* Vacation for eligible associates following 1 year of employment

Banquet Manager

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