Job functions describe the substance and most important responsibilities of the job.
Manage operations and staffing according to the forecasted and actual needs of the hotel, restaurant, and bar.
Maintain standards of food, beverage, and quality guest service.
Establish and maintain a proactive human resources function to ensure associate motivation, training, and development.
Manage in compliance with established labor, wage, hour and Driftwood-related regulations and policies.
Achieve budgeted revenues and expenses and maximize profitability related to the beverage department.
Contribute to the profitability and guest satisfaction perception of other hotel departments.
Develop short- and long-term financial and operational plans for the restaurant that relate to the overall objectives of the hotel.
Participate in the preparation of the annual hotel budget.
Increase level of guest satisfaction by delivery of an exceptional product through employee development.
Maintain and correct procedures for credit control, financial transactions, security of financial assets, and inventory control.
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
Ability to accurately use various office and accounting software.
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to assist with the design and preparation of statistical reports and presentations as needed.
Ability to accurately report information.
Ability to assist with various accounting department tasks as needed.
Ability to scrupulously follow all Driftwood and hotel policies and procedures.
Attend required meetings.
Professionalism and Style Expectations
These are expected of every associate within Driftwood Hospitality Management, LLC.
3. Personal Effectiveness
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.
Understands and communicates the Driftwood Mission.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
5. These are required of every associate.
Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimum pulling of 20 pounds.
Other duties may be assigned.
Additional responsibilities specific to you are:
Must have a comprehensive knowledge of all hotel departments and functions.
Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.
Must have exceptional mathematical and computer skills.
High school education and relevant training and experience required. Additional education preferred.
Ability to timely obtain any required licenses or certificates.
CPR training required; first aid training preferred.
Additional language ability preferred.
DoubleTree by Hilton Phoenix - Tempe
Position Available: Immediately
Bonus Plan: Yes
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: Yes
Contact Title: Human Resources Director
Address: 2100 S Priest Drive , Tempe, AZ, 85282, US