QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
- High school graduate or equivalent.
- Four year college degree in business, financial or hospitality.
- Five years in Banquet and Conference Services background.
- Strong organizational skills.
- Ability to think clearly in an active work environment.
- Detail oriented.
- Ability to prioritize work.
Assist the Restaurant Manager with administrative support. Implement all of Benchmark and the property level policies and procedures. Responsible for the budgetary objectives for all departments and communicating those objectives to the appropriate Directors and the Controllers office. Interview staff for key positions within the area of responsibility to maintain a high level of professionally trained staff. Maintain personnel files in a confidential manner, and deal with confidential information in a professional manner. Ensure accurate client billing systems to maximize highest possible revenue for the Hotel. Handling of evaluation process and the discipline of employees. Responsible for 90 day forecasting of Business activity levels in all departments. Responsible for the capital plant of the conference areas and its equipment. Maintain and update all capital expenditures as needed. Control expenditures within budgetary guidelines. Oversee and review all staffing programs within area of responsibility, to insure maximum guest satisfaction and stay with budgeted guidelines. Supervise Uniform Control. Attend all meetings as required, including pre-cons, department head, etc. Maintain open communication within the department and with other operation departments. Ensure that all front and back of the house areas are maintained in a neat, clean and orderly fashion.
Respond to any reasonable task assigned by the Restaurant Manager.
Indoor and outdoor working conditions for however long it takes to complete job responsibilities.