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28E5E9A0BB709247
Banquet Houseperson/Set Up Supervisor
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Property Name
Doubletree Hotel Austin
Job Title
Banquet Houseperson/Set Up Supervisor
Location
Texas-Austin
City
Austin
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Housekeeper, Valet, Bellperson

Job Details

Req # 3446BR

Job Title Banquet Houseperson/Set Up Supervisor

Position Type Full Time - Regular

Location Name Doubletree Austin

City Austin

State TX

Why Us We appreciate your interest in The DoubleTree Austin! The DoubleTree has been part of the Austin hospitality scene for over 30 years and we have completed a multi-million dollar renovation which has once again made our property identifiable as one of the premier contemporary hotels in the city. At the DoubleTree we understand that people are our most important resource and we look forward to reviewing your application for employment at our property.

Posting Overview

Responsible for training, assisting and supervising banquet housepersons in the setting up, cleaning, servicing and maintenance of banquet equipment, function rooms and related service areas, ensuring guest satisfaction, the achievement of company standards, safety policies and profit maximization.

Requirements

Competencies

Energy and Drive

Energetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectations

Strategic Skills

Proficient in required job skills and knowledge. Intelligent in grasping and integrating new information. Active learner with strong curiosity. Natural instincts and insight for finding the best solution to unclear issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions

Personal and Interpersonal Skills

Welcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others, socially aware of self and others, is known for communicating the right message at the right time, utilizes a variety of approaches and communication techniques tailored to each situation, facilitates consensus in groups, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience, Positively accepts and provides feedback.

Operating Skills

Is effective in prioritizing work, consistently budgets time and processes to create maximum efficiency with minimum disruption or redundancy, is time sensitive, understands how work and processes fit in with other departmental or organizations priorities or objectives, is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results

Courage

Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.

Knowledge/Skills

Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Moderate hearing necessary as guests approach with requests and questions. Heavy communication with

housekeepers/main linen room attendant, supervisor. Excellent vision necessary to assess required reaction to meet standards. Minimal speech communication skills to utilize alternate communication. Minimal literacy necessary; can utilize alternate training tools.

Abilities

Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty

linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.

Must be able to lift 50+ lbs

Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. No driving required.

Education/Formal Training

High school education or equivalent.

Experience

One to three years’ experience as banquet houseperson.

Material/Equipment Used

Chemicals/Agents used: Standard cleaning chemicals. Protective gloves worn approximately 10% of 8 hours. Protective goggles worn approximately 20% of 40 hours. Operation of vacuum cleaner, floor buffer, carpet cleaner, pressure washer.

Environment

Inside 80% of 8 hours.

EEO Statement

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Requirements

[see job description]
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