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A10C2E9F624AE084
Banquet Houseperson

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Property Name:
Crowne Plaza JFK Airport
Job Title: 
Banquet Houseperson
Location: 
New York-New York City
Company Name: 
City: 
Jamaica
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
No
Bonus Pay: 
No

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

To manually set up, break down, and service all meeting rooms in accordance with Crescent high standards of quality.
ESSENTIAL JOB FUNCTIONS

1.Communicate with supervisor throughout shift to be aware of the work.

2.Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dancefloors, etc., from storage area to meeting rooms

3.Supply and replenish meeting rooms with clean glasses and fresh water.

4.Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.

5.Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

6.Comply with attendance rules and be available to work on a regular basis.

7.Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES


Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example different table types (round, schoolroom, etc.). Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down. Ability to grasp, lift andor carry, or otherwise move or push goods on a hand carttruck weighing a maximum of 500 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills andor improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety Security
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

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Hotel Management Companies: Crescent Hotels & Resorts A Premier Hotel Management Company