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Property Name:
Vail Resorts
Job Title: 
Banquet Captain
Location: 
Colorado-Mountain Communities
Company Name: 
City: 
Vail
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
Yes
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
 
Corporate Overview

Vail Resorts Inc. is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations.

Vail Resorts owns or manages 13 hotels located at its five premier mountain resorts of Vail, Beaver Creek, Breckenridge, Keystone, and Heavenly, including RockResorts branded hotels and about 1,500 managed condominiums and townhomes. The Company also operates RockResorts in Santa Fe, Jackson Hole, Jamaica, the Dominican Republic and St. Lucia.

Our mission is simple. Experience of a lifetime.

Job Description

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

 

Responsible for ensuring that all Resort guests have the highest quality food and beverage banquets experience possible.  Manage the flow and proper execution (standard operating procedures) of all banquets functions from inception to the end of the function. 

 

  • Responsible for assisting in selection, training, supervision and success of all banquets team members
  • Must be able to delegate authority appropriately to staff members and follow up on all duties and issues to ensure timely completion
  • Must utilize problem resolution acumen with staff and resort guests
  • Chooses to maintain a positive attitude and resolve any negativity within the banquet department culture
  • Is actively involved in the operation through daily interaction with both staff and resort guests
  • Coordinate the proper execution of all BEOs (banquet event orders) and group resumes
  • Responsible for various administrative tasks to include but are not limited to billing, daily captain log and consumption reports for liquor sales
  • Plays an integral role in corrective coaching (disciplinary) and providing positive coaching (praise) whether on the spot or post-shift
  • Must attend weekly BEO, daily operations, and F&B meetings
  • Must have great attention to detail and organizational skills
  • Must be able to give and receive candid feedback in an effort to grow personally and as a department
  • Must have excellent customer service skills/experience
  • Food & wine knowledge required
  • Helps with ordering of needed items per BEO's
  • Helps with inventory on a monthly basis
  • Works functions to model great customer service and solicits feedback from group contact or coordinator to ensure the highest level of satisfaction

 

Requirements:

 

  • High School Diploma or equivalent required. 
  • Minimum of 2 year in upscale food and beverage hotel/resort required. 
  • Must be able to lift up to 50 lbs.
  • Previous experience with Word, Excel, Outlook, People Soft and various point of sale systems required. 
  • Current certification in TIPS required
  • Must be able to communicate professionally in English both written and verbal. 

 

Preferred Skills:

 

  • College degree in hospitality or business related field preferred. 
  • Minimum of 2 year experience in Banquet Supervision and experience in all phases of Banquets operations preferred.
  • General ability to speak Spanish preferred.

 

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 128763

Job Requirements
[see job description]
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© 2009 Vail Resorts Management Company. All Rights Reserved              Copyright © 2009 RockResorts International, LLC