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Banquet Captain
Property Name:
Mandarin Oriental Hotel Jakarta
Date Posted:
11/27/16 3:45 PM
ID - Jakarta

A career with Mandarin Oriental Hotel Group opens up a wealth of exciting opportunities for you, both now and for your future development. Our vision is to be widely recognised as the best luxury hotel group in the world. The Group is renowned for creating a culture that provides a motivating and rewarding environment in which to thrive.

Position Details


Duties and Responsibilities

  • To be able to lead and communicate with his/her colleagues during the event operation
  • To supervise and participate in running of an efficient and profitable operation in the areas for which you are responsible. Liaise with your manager to actively encourage a professional and dedicated team.
  • To assist the Catering Manager in enabling employees to consistently achieve the service and product delivery standards with a high degree of client care and service at all times
  • Oversees the set-up and operation of a station/section in function rooms.
  • To co-ordinate the service of food and beverage efficiently and accurately.
  • To report and follow up all maintenance defaults affecting efficient and professional delivery of service.
  • To involve with service related to VIP guests
  • To respond proactively to guest queries, ensuring that appropriate action is taken in the absence of the manager/assistant, followed by effective communication
  • To identify and carry out any specific training and development needs among the team
  • To perform and check all duties related to restaurant opening/closing check list
  • Perform any other reasonable duties as required by the Catering Manager
  • To carry out and supervise daily, weekly and monthly inventory
  • Responsible for cash float and cashiering
  • To maintain and order all the store requisition
  • To prepare and maintain Buffet Tags
  • To fully inform and aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Jakarta/Group generally
  • To maintain all Hotel's assets



  • Reading, writing and oral proficiency in the English language.
  • Willing to work a flexible schedule and holidays.
  • Be a self-motivator and motivator of others
  • Work in a safe, prudent and organized manner.
  • Have an in-depth knowledge of food and preparation
  • Have a in-depth knowledge of wine
  • Be able to relate to all levels of guests and management.
  • Have a minimum of 2 years experience in similar position, preferably in luxury environment
  • Have the ability to handle multiple tasks using time and task management skills.
  • Have excellent communication and organization skills
  • Be able to consistently delight and satisfy our guest
  • Have the ability to handle guest requests in a detailed manner
  • Have excellent attention to details and service knowledge
(ref. 47280)
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D