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Audio Visual Technician
Property Name
Rizzo Center
Job Title
Audio Visual Technician
North Carolina-Raleigh/Durham-RTP
Company Name
Chapel Hill
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories

The Rizzo Center in Chapel Hill, North Carolina is a sophisticated meeting destination ideally situated near Research Triangle Park (RTP) and the Raleigh-Durham International Airport. Secluded on 30 acres of lush wooded landscape, the environment and architecture of the Center inspires creative thinking and encourages fresh perspectives. We foster a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our hotel. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers.

Our associates are proud to work here!

Job Description

Job OverviewThis position is responsible for assisting guests with all audio visual needs in a timely and efficient manner. They shall strive to provide exceptional service to both fellow associates and guests at all times.Essential Functions
  • Maintain complete knowledge of correct maintenance and use of equipment
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
  • Be familiar with all services to respond to guest inquiries accurately
  • Resolve guest complaints, ensuring guest satisfaction
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • Works nights, weekends, holidays, split shifts, as well as very early mornings and late nights
  • Resolve guest complaints in a timely manner
  • Supports AV Department in developing cost savings strategy
  • Continually maintains professional and polished image under all circumstances
  • Prepare documents for tracking, reporting, and inventory purposes
  • Supports AV Department in loss, damage, or theft prevention strategy
  • Set-up, operate, and dismantle audio-visual equipment

Job Requirements

  • Excellent customer service focus and communication skills
  • Fluency in English both verbal and non-verbal
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Clear thinker, remaining calm and resolving problems using good judgment
  • Certification in training, AV or computers
  • Experience with guest relations preferred
  • Ability to multi-task in a fast-paced environment
  • Flexible and adaptable to change
  • Reliable and punctual
  • M-F and weekends as needed
  • Competitive compensation including Health Insurance, Paid Time Off, and Sick Pay. In addition, meals are provided FREE OF CHARGE on site by our illustrious chef and food and beverage team during your shift. FREE PARKING. Various fun and engaging employee events are scheduled throughout the year!