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442DC8D3D36B4CEC
Property Name
Radisson Blu Minneapolis Downtown
Job Title
Asst Executive Housekeeper FS
City
Minneapolis
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Asst Executive Housekeeper FS

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson Blu's overall mission, vision values and strategies

Develops and implements strategies for achieving department goals

Participates in the implementation of marketing and sales strategies that support achievement of the hotel's goals

Manages the day-to-day operations of the housekeeping, public space and laundry areas for assigned shifts.

Ensures that the rooms and public space areas are spotless and continually restocked and straightened

Participates in the development and implementation of processes, procedures and standards for departments which support achievement of service and financial goals

Participates in the preparation and implementation of the annual budget; monitors achievement of budget and takes corrective steps as appropriate

Inspects rooms and public space areas continually

Determines appropriate staffing levels for forecasted business and schedules employees accordingly

Implements process for providing employees with customer service, technical and safety training on an ongoing basis

Tracks the inventory, purchasing and disbursement for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc.

Supervises the operation (and/or outsourced relationship) with the laundry

Monitors assigned departments with compliance to safety standards

Coordinates room availability with the Director of Guest Services

Develops and implements strategies and practices which support employee engagement

Recruits and selects qualified candidates

Provides employees with the orientation and training needed to understand expectations and perform job responsibilities

Communicates performance expectations and provides employees with on-going feedback

Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential

Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

Performs other duties required to provide the service brand behavior and genuine hospitality



REQUIREMENTS:

-Minimum one year in a supervisory or management housekeeping position required
-High school diploma or GED required, bachelor degree preferred
-Able to collaborate effectively with other hotel employees and managers to ensure teamwork
-Ability to speak and read both English and Spanish preferred
-Strong organizational skills
-Able to work a variable schedule

PHYSICAL DEMANDS

-May need to sit or stand for long periods of time
-Proper lifting techniques required
-Exertion up to 75 pounds of force occasionally and/or 50 pounds of forces frequently
-Ability to lift, carry, push, pull or otherwise move objects
-Ability to use various equipment such as vacuum cleaners and buffers



OTHER INFORMATION

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.

Job Requirements

-Minimum one year in a supervisory or management housekeeping position required
-High school diploma or GED required, bachelor degree preferred
-Able to collaborate effectively with other hotel employees and managers to ensure teamwork
-Ability to speak and read both English and Spanish preferred
-Strong organizational skills
-Able to work a variable schedule


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