Assistant Outlet Manager, Fine Dining

Fairmont Amman

Location: JO - Amman

18/11/16 17:30
Employer
Job Details
Assistant Outlet Manager

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. We invite you to develop your leadership strengths as Assistant Outlet Manager – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.

Hotel Overview: The Fairmont Amman will feature 290 luxurious guestrooms and suites including Fairmont Gold, the brand’s hotel within a hotel featuring amenities such as private reception and guest lounge. The hotel’s food and beverage offerings will provide unique concepts designed to add flair and sophistication to an already exciting city.

Summary of Responsibilities:

Reporting to the Venue Manager, responsibilities and essential job functions include but are not limited to the following:

· Consistently offer professional, friendly and engaging service

· Lead the F&B Outlet team in all aspects of the department and ensure service standards are followed

· Handle guest concerns and react quickly and professionally

· To assist in recruiting and training all Outlet Colleagues

· Balance operational, administrative and Colleague needs

· Attend regularly scheduled departmental meetings

· Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions

· Have full knowledge of all Outlet menus

· Assist in managing the departmental budget

· Follow outlet policies, procedures and service standards

· Follow all safety and sanitation policies when handling food and beverage

· Other duties as assigned

Qualifications:

* Previous Food and Beverage leadership experience required

* Previous point of sale system experience required

* Computer literate in Microsoft Window applications required

* University/College degree in a related discipline preferred

* Excellent communication and organizational skills

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to work well under pressure in a fast paced environment

* Ability to work cohesively as part of a team

* Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements:

* Jordanian, or entitled to work in Jordan