Assistant Outlet Manager

Makkah Clock Royal Tower, A Fairmont Hotel

Location: SA - Makkah

21/11/16 17:30
Employer
Job Details
Assistant Outlet Manager

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. We invite you to develop your leadership strengths as Assistant Outlet Manager – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.

Hotel Overview: Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haraam and the Holy Ka’aba. This 76-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project. The Hotel authentic hospitality is seen throughout 1542 rooms.

Summary of Responsibilities:

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:

· Consistently offer professional, friendly and engaging service

· Lead the F&B Outlet team in all aspects of the department and ensure service standards are followed

· Handle guest concerns and react quickly and professionally

· To assist in recruiting and training all Outlet Colleagues

· Balance operational, administrative and Colleague needs

· Attend regularly scheduled departmental meetings

· Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions

· Have full knowledge of all Outlet menus

· Assist in managing the departmental budget

· Follow outlet policies, procedures and service standards

· Follow all safety and sanitation policies when handling food and beverage

· Other duties as assigned

Qualifications:

* Previous Food and Beverage leadership experience required

* Previous point of sale system experience required

* Computer literate in Microsoft Window applications required

* University/College degree in a related discipline preferred

* Excellent communication and organizational skills

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to work well under pressure in a fast paced environment

* Ability to work cohesively as part of a team

* Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Candidate selection will be based on visa availability at Makkah Clock Royal Tower, A Fairmont Hotel. We will assist successful applicants with the visa process and provide flights and accommodation

Living & Working at Fairmont Makkah: Satisfying our Guests is important to us, and we extend these values to our colleagues as well. We offer competitive salaries, top market service charge, gratuities, quality medical benefits and furnished accommodation. It is important to note that there are currently no income taxes in the Saudi Arabia! Makkah Clock Royal Tower-A Fairmont Hotel offers you an unparalleled opportunity to provide top-tier hospitality and spiritual service to visitors of the holiest city in the world for Muslims. To find out more, please visit the following sites:

http://www.sauditourism.com.sa/en/

http://www.saudi.gov.sa/