ASSISTANT MANAGER, RESTAURANT - Harvest
Description
The Assistant Restaurant Manager at Harvest Restaurant will be responsible for assisting in the management and administration of food and beverage operations in a fast-paced, high-volume casual dining environment.This position will proactively monitor guest service and hospitality standards to AAA 4 and 5 Diamond/Mobil 4 and 5 star levels. This position will report directly to the Director of Restaurants with The Hotel Hershey.
About Harvest Restaurant: Harvest Restaurant offers genuine American cuisine made from the freshest local and regional ingredients. Harvest is located behind the Historic Hotel Hershey. The menu features an innovative selection of both classic and traditional American fare served during lunch and dinner with daily specials. Harvest offers a friendly, casual, and inviting ambiance where everyone can relax and enjoy the breathtaking views. Outdoor dining available seasonally.
Job Functions:
- Interviewing, hiring, scheduling, training, and motivating staff; Conducting pre-service meetings;
- Forecasting revenue and expenses
- Controlling wage and supply costs
- Completing payroll information
- Maintaining safety, health and sanitation standards; and overseeing dining reservations
- This position will share in the Manager on Duty (M.O.D.) program
Requirements
Basic Qualifications:
- Must be 18 years of age or older
- Must have a valid driver’s license
- Must have a high school diploma or equivalent
- Associate's Degree plus 1 year of work experience in a full service restaurant OR if no degree, 3 years work experience in full service restaurant.
Additional Qualifications:
- Current ServSafe and TiPS Certification preferred. Must obtain certifications as a condition of continued employment.
- Excellent reading, writing, and oral proficiency in the English language.
- Thorough knowledge of food and beverage service.
- The ability to develop and maintain an elegantly appointed environment with a superior staff dedicated to an attentive and anticipatory experience.
- The ability to hire, train, supervise, and discipline all service staff.
- The ability to interact in a friendly yet unobtrusive manner with all guests and instill such virtue in staff.
- The ability to ensure the correct service techniques are consistently demonstrated by all staff.
- The ability to anticipate all supplies and materials are available on a daily basis.
- The ability to observe daily conditions of the physical environment and make proactive recommendations for corrections and improvements as needed.
- The ability to prepare staff schedules in a unionized environment, which allow for appropriate service while controlling labor costs and overtime.
- The ability to effectively communicate other departments to ensure a supportive, inclusive team of professionals.
- The ability to communicate to the Restaurant Manager and F&B Director to discuss menus, service, marketing strategies and guest comments/concerns.
- The ability to ensure a safe working environment (physical environment and the serving of alcohol) for all employees and guests with in the facility.
- The ability to forecast revenues and schedule accordingly.
- The ability to develop all staff for future advancement.
- The ability to recommend transfers, promotions and dismissals.
- The ability to prepare daily and weekly payroll as required by the Controller.
- The ability to complete and conduct performance evaluations for direct reports.
- The ability to understand all Menu items offered with an expert knowledge in wine, spirits, and mixology.
- The ability to maintain a daily log for communication between staff and upper management.
- The ability to attend and participate in all required meetings.
- The ability to promote good public relations, including the handling of guest opportunities and empowerment of staff.
- The ability to operate the department under the laws set forth by the Pennsylvania Liquor Control Board.
- The ability to use a computer system for Point of Sale ( guest check: ordering, printing, and closing) as well as shift reports.
- The ability to recognize and address potential intoxicated, disruptive and unruly guests.
- Must embody Hershey Entertainment & Resorts core values (Devoted to the Legacy , Selfless Spirit of Service, Team Focused, Respectful of Others)
Working Conditions:
- Physical requirements include ability to walk and stand 85% of the time, bend, reach, and lift up to 35 lbs.
- Schedule will vary according to operating needs, but will include days, evenings, weekends, and holidays.
Hershey Entertainment & Resorts is an Equal Opportunity Employer
About Us
Hershey, PA is known for delivering premier service and memorable experiences to the many guests we welcome annually. With a variety of positions available in several fields, there is surely an opportunity for you to begin a new career or continue an already impressive one all while helping keep Hershey The Sweetest Place On Earth!
Hersheypark is a fun environment where you have the opportunity to work with friends, meet new people, and enjoy!
A job in Hershey, PA comes with its benefits, specifically the best perks ever! Hershey Entertainment & Resorts employees enjoy the following perks and benefits:
- Free admission to Hersheypark
- Free parking at Hersheypark and Giant Center
- Discounts at our shops and restaurants
- And more!
Job Info
Hershey, PA
Hershey Entertainment & Resorts
Posted on:
Position Available: immediately
Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: Yes
Description
The Assistant Restaurant Manager at Harvest Restaurant will be responsible for assisting in the management and administration of food and beverage operations in a fast-paced, high-volume casual dining environment.This position will proactively monitor guest service and hospitality standards to AAA 4 and 5 Diamond/Mobil 4 and 5 star levels. This position will report directly to the Director of Restaurants with The Hotel Hershey.
About Harvest Restaurant: Harvest Restaurant offers genuine American cuisine made from the freshest local and regional ingredients. Harvest is located behind the Historic Hotel Hershey. The menu features an innovative selection of both classic and traditional American fare served during lunch and dinner with daily specials. Harvest offers a friendly, casual, and inviting ambiance where everyone can relax and enjoy the breathtaking views. Outdoor dining available seasonally.
Job Functions:
- Interviewing, hiring, scheduling, training, and motivating staff; Conducting pre-service meetings;
- Forecasting revenue and expenses
- Controlling wage and supply costs
- Completing payroll information
- Maintaining safety, health and sanitation standards; and overseeing dining reservations
- This position will share in the Manager on Duty (M.O.D.) program
Requirements
Basic Qualifications:
- Must be 18 years of age or older
- Must have a valid driver’s license
- Must have a high school diploma or equivalent
- Associate's Degree plus 1 year of work experience in a full service restaurant OR if no degree, 3 years work experience in full service restaurant.
Additional Qualifications:
- Current ServSafe and TiPS Certification preferred. Must obtain certifications as a condition of continued employment.
- Excellent reading, writing, and oral proficiency in the English language.
- Thorough knowledge of food and beverage service.
- The ability to develop and maintain an elegantly appointed environment with a superior staff dedicated to an attentive and anticipatory experience.
- The ability to hire, train, supervise, and discipline all service staff.
- The ability to interact in a friendly yet unobtrusive manner with all guests and instill such virtue in staff.
- The ability to ensure the correct service techniques are consistently demonstrated by all staff.
- The ability to anticipate all supplies and materials are available on a daily basis.
- The ability to observe daily conditions of the physical environment and make proactive recommendations for corrections and improvements as needed.
- The ability to prepare staff schedules in a unionized environment, which allow for appropriate service while controlling labor costs and overtime.
- The ability to effectively communicate other departments to ensure a supportive, inclusive team of professionals.
- The ability to communicate to the Restaurant Manager and F&B Director to discuss menus, service, marketing strategies and guest comments/concerns.
- The ability to ensure a safe working environment (physical environment and the serving of alcohol) for all employees and guests with in the facility.
- The ability to forecast revenues and schedule accordingly.
- The ability to develop all staff for future advancement.
- The ability to recommend transfers, promotions and dismissals.
- The ability to prepare daily and weekly payroll as required by the Controller.
- The ability to complete and conduct performance evaluations for direct reports.
- The ability to understand all Menu items offered with an expert knowledge in wine, spirits, and mixology.
- The ability to maintain a daily log for communication between staff and upper management.
- The ability to attend and participate in all required meetings.
- The ability to promote good public relations, including the handling of guest opportunities and empowerment of staff.
- The ability to operate the department under the laws set forth by the Pennsylvania Liquor Control Board.
- The ability to use a computer system for Point of Sale ( guest check: ordering, printing, and closing) as well as shift reports.
- The ability to recognize and address potential intoxicated, disruptive and unruly guests.
- Must embody Hershey Entertainment & Resorts core values (Devoted to the Legacy , Selfless Spirit of Service, Team Focused, Respectful of Others)
Working Conditions:
- Physical requirements include ability to walk and stand 85% of the time, bend, reach, and lift up to 35 lbs.
- Schedule will vary according to operating needs, but will include days, evenings, weekends, and holidays.
Hershey Entertainment & Resorts is an Equal Opportunity Employer
Hershey, PA is known for delivering premier service and memorable experiences to the many guests we welcome annually. With a variety of positions available in several fields, there is surely an opportunity for you to begin a new career or continue an already impressive one all while helping keep Hershey The Sweetest Place On Earth!
Hersheypark is a fun environment where you have the opportunity to work with friends, meet new people, and enjoy!
A job in Hershey, PA comes with its benefits, specifically the best perks ever! Hershey Entertainment & Resorts employees enjoy the following perks and benefits:
- Free admission to Hersheypark
- Free parking at Hersheypark and Giant Center
- Discounts at our shops and restaurants
- And more!
