Assistant Houskeeping Manager

Fairmont Riyadh

Location: SA - Riyadh

13/11/16 17:30
Employer
Job Details
Assistant Housekeeping Manager

Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. Your organization skills and the values you model as Assistant Housekeeping Manager will inspire your team – not only to ensure an exceptional in-room guest experience, but also to grow their careers with Fairmont.

Hotel Overview:

Located just north of the city, Fairmont Riyadh will be part of a new mixed-use development project comprising the hotel, a convention center and commercial real estate space that will house multinational corporations as well as regional companies. The hotel will feature 298 spacious guestrooms, including Fairmont Gold. Guests will enjoy a selection of dining venues as well as spa and fitness facilities. The convention center comprises 4,000 square meters of meeting and function space.

Summary of Responsibilities:

Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:

* Consistently offer professional, friendly and engaging service

* Lead and assist the Housekeeping Manager in the day-to-day operation of the department and ensure service standards are followed

* Conduct regular inspections of all guest rooms

* Train all Supervisors and Colleagues as required

* Work closely with the Maintenance department to address all guest room repairs

* Address all guest concerns and react quickly, logging and notifying proper departments

* Balance operational, administrative and Colleague needs

* Follow departmental policies and procedures

* Report necessary maintenance items

* Follow all safety and sanitation policies

* Other duties as assigned

Qualifications:

* Previous leadership experience required

* Computer literate in Microsoft Window applications an asset

* University/College degree in a related discipline an asset

* Excellent communication and organizational skills

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to work cohesively as part of a team

* Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Selected candidate will be provided visa to have legal work permit as per the law.