Assistant Health Club Manager
What will it be like to work for this Hilton Brand?
In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.
If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because itﾒs with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.
What will I be doing?
As an Assistant Health Club Manager, you are responsible for assisting the Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience. An Assistant Health Club Manager would also be required to help achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
Assist Health Club Manager with managing operations
Assist Health Club Manager with managing team members to ensure high motivation, provision of high quality service and ongoing development
Assist Health Club Manager with the recruiting, managing, training and development of the team
Assist Health Club Manger in meeting revenue targets and overall department annual budget
Manage customer feedback effectively to ensure continuous service and programme improvement
Respond to audits to ensure continual improvement is achieved
Liaise with other hotel departments
Ensure customers and guests receive friendly and consistent personalised service from all team members
maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?
An Assistant Health Club Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Supervisory experience within the leisure sector
Ability to work under pressure
Excellent grooming standards
Willingness to develop team members and self
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Passion for Customer Service and ability to close a sale
Relevant Fitness and pool qualifications
Ability to meet financial targets
Are there any Special Conditions Related to this Position?
Yes. This position requires a Criminal Records Bureau Check. Hilton Worldwide will conduct this check during the employment process.
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Waldorf Astoria Hotels & Resorts --- offering the opportunity to visit extraordinary places with one singular experience.
- Numerous landmark hotels around the world
- More hotels in construction
- Offering world-class spas
- Gorgeous golfing destinations