Join the most recognizable hotel brand
in virtually every region of the world.

Assistant Health Club Manager

Location:
CN - Chengdu Shi
Date Posted:
19/11/16 22:30
Company Name:
Waldorf Astoria™ Hotels & Resorts
An Assistant Health Club Manager with Waldorf Astoria Hotels and Resorts is responsible for assisting the Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual revenue targets.

What will it be like to work for this Hilton Brand?

In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.

If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because itメs with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.

What will I be doing?

As an Assistant Health Club Manager, you are responsible for assisting the Health Club Manager with operations, team management, and training to deliver an excellent Guest and Member experience. An Assistant Health Club Manager would also be required to help achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

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Assist Health Club Manager with managing operations
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Assist Health Club Manager with managing team members to ensure high motivation, provision of high quality service and ongoing development
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Assist Health Club Manager with the recruiting, managing, training and development of the team
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Assist Health Club Manger in meeting revenue targets and overall department annual budget
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Manage customer feedback effectively to ensure continuous service and programme improvement
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Respond to audits to ensure continual improvement is achieved
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Liaise with other hotel departments
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Ensure customers and guests receive friendly and consistent personalised service from all team members
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maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
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Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests


Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.


What are we looking for?

An Assistant Health Club Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Supervisory experience within the leisure sector

  • Ability to work under pressure

  • Excellent grooming standards

  • Willingness to develop team members and self

  • Flexibility to respond to a range of different work situations

  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Passion for Customer Service and ability to close a sale

  • Relevant Fitness and pool qualifications

  • Ability to meet financial targets

Are there any Special Conditions Related to this Position?

Yes. This position requires a Criminal Records Bureau Check. Hilton Worldwide will conduct this check during the employment process.



What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Waldorf Astoria Hotels & Resorts --- offering the opportunity to visit extraordinary places with one singular experience.
  • Numerous landmark hotels around the world
  • More hotels in construction
  • Offering world-class spas
  • Gorgeous golfing destinations
Job Categories
Spa Services
Property
Waldorf Astoria Chengdu
Entry Level Position
No