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ihr Hotels and Resorts logo

Interstate Hotels & Resorts is the leading global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our 425 hotels, resorts and conference centers with nearly 75,000 rooms located throughout the U.S. and around the globe.

Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.

Position Info
Location: US - MD - Hunt Valley
Position: Assistant General Manager
Salary:   
Management Position: Yes
Bonus Plan: Yes
Contact Type: Employer
Industry Categories: Hotel/Resort
Position Categories: Hotel Manager - General Manager
Work Permit Needed: Applicants who do not already have legal permission to work in the United States will not be considered.

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Residence Inn Baltimore Hunt Valley
Assistant General Manager

Position Description

Does thriving at a fast-pace, relationship building, and navigating dynamic business operations - to delight guests and exceed financial goals - bring out your best self? Then, Interstate's Assistant General Manager position may be your best next career move.

As Assistant General Manager, you will


  • Oversee hotel operations to ensure a safe, comfortable environment for guests to enjoy and where associates can excel. Get out from behind the desk to observe guest experiences and staff interactions. When complications surface - and they will - make it right for the guest and open channels for associates.

  • Build and Foster Front Office Staff. Create an environment that's engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.


  • Team up with Sales. Brainstorm and implement occupancy and revenue boosting strategies.


  • Keep a pulse on operational and financial performance. Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience


  • Act as Manager on Duty, when duty calls.

Fundamentals

A four-year degree or equivalent education or experience, plus two to three years' in hotel company related position, with discipline-specific operations knowledge and supervisory experience is required. Verbal and written English language proficiency is required, with a second language helpful. You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and switchboard operation knowledge is expected.



 
Location Information

Requirements
 

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