ASSISTANT GENERAL MANAGER

Hilton Garden Inn (3309)

Location: US - FL - Orlando

May 8, 2018
Employer
Job Details

The Hilton Garden Inn (closest to Universal Orlando) in Florida is currently seeking qualified candidates for the Assistant General Manager position. 

The ideal candidate must have previous hotel management experience in Operations with strong emphasis in Food & Beverage.  The Assistant General Manager is responsible for the operation of the Front Desk and Guest Services with oversight of the Garden Grille & Bar.  The Assistant General Manager oversees the hotel in the absence of the General Manager to include guest services, housekeeping, maintenance and food & beverage.  Carries out supervisory responsibilities in accordance with the organizations' policies and applicable laws.

The Hilton garden Inn is owned and operated by Buffalo Lodging Associates, LLC.  Buffalo Lodging owns and operates hotels in the United States and Canada. Our hotel brands include Hilton Hotels, Marriott International, Choice Hotels, Carlson Hotels and InterContinental hotel branches. The success and growth of Buffalo Lodging is attributed to the constant desire and ability to maintain the highest levels of quality and service in both our associates and our properties.


 

The ideal candidate will have previous Hilton experience.

LOCAL CANDIDATES WILL BE GIVEN PREFERENCE.

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* Previous hotel experience in operations with management  responsibilities is a must.


* Hilton brand experience and OnQ certified.

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* Knowledge of Front Office operations.

* Knowledge of F&B outlets.


* Excellent customer service skills


* Must have excellent communication skills, verbal and written.


* Must be able to maximize customer service by attaining 80% or better on Franchise Guest Service Scores.


* Must be able to respond promptly to customer needs and request.
 

* Exhibits objectivity and openness to the views of others and contributes to building a positive team spirit.


* Able to deal with frequent change, delays or unexpected events, changing approach or method to best fit a situation.


* Maintains effective employee relations programs within the hotels.


* A Bachelor's Degree (BA) from a four year college or university; or at least 3-5 years related management or comparable experience is strongly preferred.


* Computer knowledge including intranet, Property Management Systems, WORD and EXCEl are necessary.

Additional Details
Immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
Vacation, health plan, 401k, STD, Life insurance
No
Yes
No
Hotel/Resort
Hotel Manager - General Manager(Asst.)