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Assistant General Manager
Property Name:
SpringHill Suites by Marriott
Job Title: 
Assistant General Manager
Company Name: 
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
InterMountain Management, LLC, develops, owns and operates premium brand hotel properties nationwide. In addition to owning and operating our own hotels, we are pre-approved to operate the following premium brands for select owners on a third-party basis:

Marriott International
• Residence Inn
• Courtyard
• TownePlace Suites
• Fairfield Inn
• Fairfield Inn & Suites
• SpringHill Suites

Hyatt Hotels Corporation
• Hyatt Place
• Hyatt House

Starwood Hotels
• element by Starwood

Hilton Hotels Corporation
• Homewood Suites by Hilton
• Hampton Inn & Suites
• Hilton Garden Inn
• Home2

InterContinental Hotels Group
• Holiday Inn
• Holiday Inn Express

LQ Management LLC
• La Quinta Inns

We currently have a multitude of properties under development across the nation. Our reputation is enhanced by the awards we have won for operations, occupancy, and overall customer satisfaction.

Assistant General Manager

InterMountain Management is a company with a relentless focus on the details.  We know that by taking care of our associates, we can make sure the all the other thousand details in our company are being attended to.  As a manager level employee at InterMountain Management, we provide competitive compensation, 100% employer paid health insurance premiums for employees, disability and life insurance, vacation time and bonus compensation.

We understand the success of InterMountain Management is directly proportional to the success of our associates.  We strive to continually make every effort to meet the needs of our associates in order for them to perform to the best of their ability.  Our goal is to hire great associates that want to grow their career with our company.  We have several extensive training opportunities that are available to any associate who desires further growth.  Our hotel family becomes an integrated part of the local community.

No matter your title within InterMountain Management, you will immediately become a part of our family.  We understand that every job in our company has its own significance and allows us to continue to be prosperous.  We work to continue to build a strong relationship with our managers so that these managers will in turn build a relationship with their associates and it will strengthen our family bond.  We celebrate an annual appreciation day, annual corporate awards and incentives to our top performing hotels. 


Assistant General Manager Job Details

An ideal Assistant General Manager candidate must possess extensive knowledge of hotel operations, a positive attitude, and provide support to the General Manager.  Must be able to train and motivate associates to perform to the best of their abilities in order to exceed all brand and company requirements.

Necessary Assistant General Manager Duties and Responsibilities:

  • Strive to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image

  • Address complaints, identifies and resolves problems in a timely manner; may develop alternative solutions; uses reason when dealing with emotional topics and/or situations

  • Fulfills Manager on Duty shifts

  • Ensures orientation for new team members is thorough and completed in a timely manner

  • Assist the General Manager with scheduling based on occupancy, making sure staffing levels are appropriate to exceed guest expectations

  • Supports team members to ensure their entire workload is completed daily


Assistant General Manager Job Requirements:

To perform this job successfully, an individual must be able to perform each duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Assistant General Manager Education and/or Experience:

  • Hotel Management, General Business or Marketing degree preferred

  • Six months to one year hotel experience

  • Or equivalent combination of education and experience

Knowledge, Skills and Abilities:

  • Ability to maintain confidentiality of business and financial matters and information related to the property, owners, partners, guest, associates

  • Ability to work in a courteous, tactful and patient manner with hotel guest and company associates

  • Have a flexible schedule and the ability to work weekend shifts

  • Ability to train all employees on every aspect of their shifts and job requirements

Assistant General Manager SPECIAL REQUIREMENTS:

  • Prompt and regular attendance
  • The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
  • Associates are required to comply with hotel and/or department uniform and professional attitude and appearance standards.
  • Associates are expected to carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
  • Participate in all mandatory job training and meetings.
  • Current and valid drivers license.
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