Assistant Front Office Manager

Hilton Key Largo Resort

Location: US - FL - Key Largo

Nov 12, 2017
Employer
Job Details
Company Info

Join one of the fastest growing lifestyle hospitality companies and enhance your career! Pivot Hotels & Resorts, the lifestyle and luxury division of Davidson Hotels & Resorts, operates with a deep-rooted passion for continuous innovation, exceptional service delivery, revenue generation, inspired marketing and financial responsibility. As disruptors of the status quo, we intend to spark a movement honoring our community, the adventure-minded traveler and work-hard-play-harder road warrior through distinctive design, bespoke wellness offerings, philanthropic endeavors and locally sourced, internationally influenced food and beverage. Constituted by some of the most accomplished leaders in lifestyle hospitality, Pivot Hotels & Resorts caters to today’s experience-seeking, adventurous traveler through inspiring design, thoughtful service, and one-of-a-kind experiences at each of its hotels and resorts. At Pivot Hotels & Resorts, we know that it is the people who operate our hotels that make the difference between average and exceptional performance. So we want you to join us to be the difference! More information can be found at www.pivothotels.com.

Property Info

Part eco-wonder, part Caribbean getaway, located at the top of the Florida Keys—only an hour south of Miami and 3 miles from the heart of downtown Key Largo. Whether you’re looking for a romantic getaway or a place to escape for a couple days, the Hilton Key Largo Resort has everything you need to make your stay one you’ll never forget. Nestled within 12.5 acres of tropical hardwoods and overlooking an azure blue sea, this is where you’ll find a Keys experience unlike any other. You’ll walk along trails lined with majestic mangroves, catch glimpses of local wildlife, watch manatees gently maneuvering close to shore, and spend countless hours relaxing on our cozy, private beach—a luxury not typically found anywhere else in the Keys.

Position Info

The Assistant Front Office Manager is responsible for assisting the Front Office Manager in the supervision of the entire front office operations to ensure profitability, the best service, quality and value to every customer every time throughout their stay; management of front office, concierge, PBX and bell staff; select, train and develop team. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening.

QUALIFICATIONS:
• Prefer 1+ year departmental management or supervisory experience in hotel front office.
• Ability to manage and lead each discipline of the department independently.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other Team Members.
• Computer experience required.

EOE AA M/F/Vet/Disability

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
[see description]
Additional Details
immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Rooms - Front Office/Guest Services