Assistant Front Office Manager
Property Name:
Wyndham Grand Chicago Riverfront
Job Title 
Assistant Front Office Manager
Location: 
Illinois-Chicago
Company Name: 
Wyndham Hotel Group
City: 
Chicago
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Yes
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.

With an unrivalled location on Wacker Drive, just off Michigan Avenue, the Wyndham Grand Chicago Riverfront is in the heart of everything that is Chicago. The hotel boasts 334 spacious guestrooms, Hoyt’s Chicago restaurant and bar, 24-hour business and fitness centers and over 16,000 square feet of private event space. Many of our guest rooms offer stunning views of either the city or the famed Chicago River.


The Hotel offers 47 vacation ownership units in partnership with Wyndham Hotel Group’s sister company, Wyndham Vacation Ownership. As the world’s largest developer and marketer of flexible, points-based vacation ownership products, Wyndham Vacation Ownership has developed or acquired more than 185 vacation ownership resorts throughout the United States, Canada, Mexico, the Caribbean and the South Pacific that represent more than 23,000 individual vacation ownership units.


The Wyndham Grand Chicago Riverfront is part of the prestigious Wyndham Grand® ensemble of distinguished hotels within the Wyndham Hotels and Resorts brand that represent one-of-a-kind experiences in key destinations with refined accommodations, attentive service and relaxed surroundings. Wyndham Hotel Group, part of the Wyndham Worldwide (NYSE: WYN) family ofcompanies, is the world’s largest hotel company with approximately 7,380 hotels and over 631,800rooms in 66 countries.




WHG  is a drug-free workplace and requires a background check and drug test prior to employment. 






The Assistant Front Office Manager is responsible assisting the Front office Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. This is an OEM position. The fundamental requirements are as follows:

 

Fundamental Requirements:

·          Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.

·          Monitor all VIP and special guest requests.

·          Review Front Office log and Trace File daily.

Qualifications - External
At least 2 to 3 years of progressive hotel front office experience required.  Previous supervisory responsibility required.  

 Management experience required.

Must be proficient in Windows, Company
approved spreadsheets and word processing.




If you are interested in joining our team, please apply to this position and your resume will be reviewed for a possible match with available opportunities.

 


 

 

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