Assistant Food and Beverage Manager - Miami Hilton

Miami Hilton

Location: US - FL - Miami

Dec 1, 2016
Confidential
Employer
Job Details

Assistant Food & Beverage Manager

POSITION SUMMARY:

The Assistant Food & Beverage Manager (AFBM), is responsible for managing the daily operations of our food &

beverage ventures including the selection, development and performance management of his/hers direct reports. In

addition, the AFBM oversees the inventory, ordering of food and supplies, optimizes profits and ensures all guests

are satisfied with their dining experience. Oversee and manages all areas of the food & beverage venues and makes

decisions on matters of importance to guest service and satisfaction

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

Food Safety and planning

·         Enforces sanitary practices for food handling, general cleanliness and maintenance of the

service and dining areas. Ensures compliance with operational standards, company policies,

federal/state/local laws and ordinances

·         Responsible for ensuring consistent high quality of food presentation and service

·         Maintains professional restaurant image, including restaurant cleanliness and organization,

proper uniform and appearance standards

 

·         Performs other duties as required. This job description in no way states or implies that these are

the only duties to be performed by the employee occupying this position. Employees will be

required to perform any other job-related duties assigned by their supervisor or management.

Guest Service

·         Ensures positive guest service in all areas of responsibility. Responds to complaints, taking any

and all appropriate actions to recover dissatisfied guests. 

·         Provides leadership and directs a cohesive operational flow to maximize the guest experience. 

Operational Responsibilities

·         Ensures proper safety procedures are in place to protect team members, guests and company

assets. 

·         Ensures a safe work environment to reduce the risk of accidents and injury. Completes accident

reports promptly in the event of a guest or a team member are injured. 

·         Manages shifts which include: daily decision making, scheduling, planning, while upholding

standards, product and service quality and cleanliness. 

·         Investigates and resolves complaints concerning quality of food and/or service

·         Develops employees by providing ongoing feedback, establishing performance expectations

and conducting performance reviews, coaching and disciplinary action. 

·         Maintains an accurate up-to- date plan of restaurant staffing needs. 

·         Supports colleagues at peak times and undertakes any operational duty which might be

reasonably required, to ensure all guest’s expectations are met. 

FINANCIAL RESPONSIBILITIES

·         Adheres to company standards and service levels to increase sales and minimize costs,

including, food, beverage, supply, utility and labor management.

·         Responsible for ensuring all financial (invoices/reporting) and personnel/payroll related

administrative duties are completed accurately, on time and in accordance with company

policies and procedures

·         Establishes control processes to mitigate los of company assets, regularly audits employee’s

financial performance and cash handling procedures. 

 

QUALIFICATIONS:

·         College Degree is preferred. Degree in hotel/restaurant management is desirable. A

combination of practical experience and education will be considered. 

·         Knowledge of computers (MS Word, Excel, Micros POS System)

·         Proficient in the following dimensions of restaurant functions: food planning/food handling,

purchasing, safety, company policies and procedures, personnel management, recordkeeping,

and preparation of reports. 

·         Must be eligible to work in the US

 

 

WORKING CONDITIONS:

·         Hours may vary per business needs

·         Ability to perform all functions at the restaurant level.

·         Position requires prolonged standing, bending, stooping, twisting, and lifting products and

supplies weighing 50 pounds. 

·         Works with hot, cold and hazardous equipment as well as operates phones, computers, copiers

and other office equipment. 

EEO/ Drug-free Workplace

 

To apply, please visit:

http://www.hiltonmiamidowntown.com/careers.shtml

Additional Details
Immediately
Yes
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Food & Beverage