This position is responsible for ensuring efficient operations of the Housekeeping Department, as well as supervising the entire Housekeeping Department including rooms, front/back of house, public areas, and laundry. Reporting directly to Director of Housekeeping.
-Provide clear direction in assigning and instructing housekeeping and laundry staff in details of work.
-Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
-Ensure guest amities, operational supplies are managed to business levels, including linen inventory controls.
-Assist Director of Housekeeping on department expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget.
-Establish and maintain adequate supplies for efficient operation of department.
-Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials.
-Monitor house count and make staffing adjustments accordingly.
-Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication program.
-Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.
-Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects
-Perform any other job related duties as assigned.