Area Revenue Manager - Miami, FL
Real Hospitality Group
Location: US - MD - Ocean City
REPORTS TO: Regional Director of Revenue Management/Corporate VP Revenue Management
Purpose for the Position: To assume full responsibility of implementing the revenue strategy set forth by RHG for multi- units in assigned region. The position is responsible for the tactical daily revenue management practice of rate promotion and inventory controls and distribution throughout all distribution channels.
To ensure that improvement of annual RevPAR penetration of several hotels with multiple brands in various sub-markets:
- Maximizes revenue of assigned hotels through a thorough knowledge of the PMS/RMS system and understanding of al booking channels. Manages inventory allocation and price parameters positioned to achieve overall revenue goals.
- Configuration of RMS and rate inventory control systems; system recommendation and forecast validation, and daily report entry and analysis to produce and implement changes in the system.
- Support Regional Director in the execution of hotels RM strategy.
- Work with brand managers to effectively implement strategy and analyze key brand and property specific marketing reports to make successful decisions to increase revenue.
- Maintain the hotels pricing and distribution strategy within the hotels PMS and extranets.
- Produce the daily internal and weekly financial/ownership forecasts.
- Assist the RDoRM with pricing and yield decisions across all market segments based on the forecast.
- Maintain the hotels RMS to ensue it is maximizing revenue potential on all compression dates into the future.
- Assist the RDoRM during the annual RFP season in account analysis and pricing decisions.
- Assist the RDoRM during the annual business plan process.
- Manage the group quoting process using both manual ROI analysis and RMS decision support.
- Manage group blocks within the PMS for pickup/ cut- offs/ attrition/ wash etc.
- Maintain a concise room type oversell/ sell- through strategy for all future dates.
- Manage the rate loading process for all rate plans within all systems, and continuously test book for accuracy.
- Facilitate and/or attend hotels' weekly revenue meeting.
- Produce routine reports for the RDoRM and executive committee members for analysis.
To do this kind of work, you must be able to:
- Read and interpret business records and statistical reports.
- Use mathematical skills to interpret financial information and prepare budgets.
- Analyze and interpret established policies.
- Understand government regulations covering business operation.
- Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions.
- See differences in widths and lengths of lines such as those on graphs.
- Deal with the general public, customers, associates, union and government officials with tact and courtesy.
- Plan and organize the work of others.
- Change activity frequently and cope with interruptions.
- Speak and write clearly.
- Accept full responsibility for managing an activity.
- Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis
- Be available for work evenings, weekends and holidays.
Physical Demands: Lifting 20 lbs. Maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing.
Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside.
Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion.
Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects.
Relationships to Data, People and Things:
Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events.
People: Supervising: Determining or interpreting work procedures for a group of Workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function.
Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials.
Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager/Director of Operations level. 2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager/Director of Operations level. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.