San Luis Obispo Embassy Suites
If you have true entrepreneurial spirit, and have the attitude suited for the Hotel-Hospitality business, Windsor Capital Group can offer you exciting opportunities for your career into the future. WCG, is a dynamic and disciplined hotel company with a passion for excellence. We offer personal development programs for training and opportunities to grow and succeed.
Windsor Capital Group, Inc., is a privately held ownership and management company with a current portfolio of 10 hotels in 4 states across the United States including superior hotel brands such as:
WCG is comprised of industry hospitality leaders who are committed to excellence, lead by example, and aspire to inspire others who want to succeed and grow in this exciting business. If you are someone who wants an exciting career, and can learn, teach and grow in the hospitality industry, we want you to be a part of our dynamic team!
Purpose for the
The primary purpose of
this position is to assist Hotels within region to effectively plan, organize
and execute the direct Sales and Marketing efforts to exceed stated Revenue
Budgets. They will work with each assigned hotels to create an annual plan and
will periodically check progress against the plan. The plan requires the creation of a strategy
based on identification of the competition and the revenue potential for each
market segment available in the competitive marketplace. This position will identify appropriate
measurement criteria and will, in concert with each General Manager, monitor
the achievement of hotel directives outlined in their marketing plan in areas
such as customer’s calls, familiarization trips and other programmed activities
in Direct Sales, Promotions, Advertising & Public Relations as well as
revenue budgets and STAR reports.
This position will
understand the brand strategy and initiatives and will communicate with the
Sales Force attached to each hotel brand operated by Windsor to maximize all potential revenue opportunities. They will have primary responsibility to sell
and service multi-location customers such as consortia and other large
This position is a property base position in San Luis Obispo
Specific Job Knowledge, Skill and Ability
The individual must
possess the following knowledge, skills, and abilities and be able to explain
and demonstrate that he or she can perform the essential functions of the job.
Communication skills emphasizing clarity, purpose and Teamwork including
verbal, written, listening and ability to deliver an effective presentation.
* Goal oriented
with emphasis on monitoring progress and follow up.
orientation toward service and repeat business.
* Certified or
knowledge in the use of Brand Systems such as National Sales Requests for
Proposals, Sales Training, etc…
* Sales strategy
expert offering experience and systematic approach.
abilities to include Advertising, Promotion and Public Relations.
* Direct sales
ability to support/mentor Hotel Sales Team members and solicit multi-property
organization and time management skills.
* Ability to work
well under pressure
* Proficient in
Microsoft Word and Excel.
professional appearance and demeanor.
* Proficient at
statistical and competitive analysis using STAR Report etc.
* Accuracy to
detail, recognize errors in recorded information
* Develop and
Implement programs that produce sales results
* Strong business
sense and negotiation skills
decision making/problem solving skills.
* Develop, mentor
and coach a sales team.
* Assist hotels in
attracting, training and retaining Hotel level Sales Team Members
including regular visits to each Hotel in region.
* Ability to
travel by air is a requirement of the position.
* Assist in
development and the quarterly update of Marketing Plan activities.
* Monitor and
critique the success of each hotels goals, plans, actions and Key Result
* Collect monthly
scorecard data for each property to monitor success and challenges
* Provide a
resource for property level questions regarding Brand initiatives and
programs or any other Sales/Marketing questions.
* Participation in
local Sales calls when at property
* Assist in crisis
management situations when hotel is without DOS coverage.
* Establish and
maintain relationship with each Brand National Sales Representations.
Leverage WCG, Inc. as a group at all times. Work as a liaison between the property
and these representatives.
* Establish and
maintain relationship with Local Backyard Contact that you believe has
multi property potential work in concert with properties and these agents
in leading business in to our hotels.
* Training of
hotel stuff on effective use of specific management systems such as:
* STAR Reports
* Business Online
& other competitive market share analysis
* HHonors –
Corporate enrollment & Meeting Planner Opportunities
* Look to Book,
* Perform projects
and tasks assigned by Vice President of Sales/Revenue Management
* Assist in
approval process for Sales Collateral to meet WCG & Brand standards.
* Assist in
development of “Best Practices” for company
Demands: Sedentary work: Exerting up to 10 pounds of force
occasionally (occasionally: activity or
condition exists up to 1/3 of the time), and/or a negligible amount of force
frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the
time), to lift, carry, push, or pull, or otherwise move objects, including the
human body. Sedentary work involves
sitting most of the time, but may involve walking or standing for brief periods
of time. Jobs are sedentary if walking
and standing are required only occasionally and all other sedentary criteria
are met. Involves up to 75% travel.
Conditions: Inside: Protection from weather conditions but not
necessarily from temperature changes. A
job is considered “inside” if the worker spends approximately 75 percent or
more of the time inside.
Reasoning, Mathematical and Language Development are
indicative of the general level of development required to do this job. Some, but not necessarily all, areas
mentioned in this section will be included in this job.
Reasoning Development: Apply principles of
logical or scientific thinking to define problems, collect data, establish
facts, and draw valid conclusions.
Interpret an extensive variety of technical instructions in mathematical
or diagrammatic form. Deal with several
abstract and concrete variables.
Mathematical Development: Algebra: Deal with system
of real numbers; linear, quadratic, rational, exponential, logarithmic, angle
and circular functions, and inverse functions; related algebraic solution of
equations and inequalities; limits and continuity, and probability and statistical
inference. Geometry: Deductive axiomatic
geometry, plane and solid; and rectangular coordinates. General Math: Practical application of
fractions, percentages, ratio, and proportion, mensuration, logarithms,
practical algebra, geometric construction, and essentials of trigonometry.
Language Development: Reading:
Read newspapers, periodicals, journals, and manuals. Writing: Write business letters, summaries,
and reports, using prescribed format and conforming to all rules of
punctuation, grammar, diction, and style.
Speaking: Speak extemporaneously on a variety of subjects.
Relationships to Data, People and Things:
Determining time, place, and sequence of operations or action to be taken on
the basis of analysis of data; executing determination of and/or reporting on
Exchanging ideas, information, and opinions with others to formulate
policies and programs and/or arrive jointly at decisions, conclusions, or
Things: Handling: Using body members, hand tools, and/or special
devices to work, move, or carry objects or materials. Involves little or no latitude for judgment
with regard to attainment of standards or in selecting appropriate tool, object
Specific Vocational Preparation:
Specific Vocational Preparation includes an occupationally
significant combination of: vocational education, apprentice training, in-plant
training, on-the-job training, or essential experience in less responsible jobs
which lead to the higher job or serving in other jobs.
To do this job, you must have the following amount
of total education and/or experience: (If
hiring someone into this position, this would be the minimum amount of
experience and education that would be required in order for the incumbent to
have a reasonable expectation for success.)