Meet and serve guests, clients and staff, in a professional, gracious manner. Complete all administrative duties and maintain accurate records for the Sales and Catering Department
Answer departmental telephone calls within two rings, route to respective Catering Sales Managers; answer calls for the Sales and Catering Department. Assist and qualify business for managers.
Must be able to multi task
Prepare all contracts, inquiry letters, thank you letters and miscellaneous correspondence for the Sales and Catering Managers.
Assist with filing, copying, faxing and other clerical duties.
Prepare and stock Catering Sales packets and Meeting Planner .
Receive Employee Counts from Timekeeping at designated times throughout day.
Assist Sales and Marketing staff with special projects, as requested.
Be continually alert for the safety of all employees/guests, reporting any unsafe conditions to your immediate supervisor.
Follow hotel grooming and dress standards, including wearing of a name tag at all times; minimize safety hazards by following all safety rules and procedures.
Keep your supervisor promptly and fully informed of all problems or unusual matters of significance.
Perform all duties and responsibilities in a timely manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
Previous hotel experience helpful.
Strong typing skills and technical knowledge
Delphi knowledge is plus
The Embassy Suites Chicago O'Hare-Rosemont
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: No