Stanford Hotels Corporation is a mid-size, owner-operated company that specializes in the development and management of high quality, full service hotels using a variety of franchise brands. The corporate office is located in San Francisco; however, Stanford Hotels has 13 properties throughout the U.S. comprising three top global brands including Marriott, Starwood and Hilton.
Our goal is to be the "Best of the Brand." Since 1985, Stanford Hotels Corporation believes that high-quality properties, exceptional customer satisfaction, and engaged employees set Stanford Hotels apart from the rest.
The DoubleTree Suites by Hilton in Phoenix is currently looking for an energetic, detail oriented individual to take on the role of Accounts Receivable Specialist. In this position you are responsible for billing, collecting and maintaining files on all accounts approved for direct bill and verifying credit references for direct bill requests. Responsible for proper credit procedures for all hotel departments with respect to credit cards and direct bill. Work closely with Front Office personnel to assist with proper billing/credit procedures. Responsible for holding monthly credit meetings. Communicating with the sales department regarding any billing discrepancies. Verify group billings and banquet checks and maintain house accounts and group master accounts. Reconciling guest and city ledger balances and balancing credit card totals daily. Receive and handle guest requests with respect to billing inquiries. Assist with Accounts Payable duties, filing and maintaining onsite and offsite storage of accounting files.
Previous hotel experience (Hilton OnQ preferred). Ability to multitask, detail oriented. Strong communication and organizational skills and the ability to adjust work duties accordingly to meet current demands. Qualified candidates must be able to pass criminal background check and credit check.
RequiredONQ Advanced Customer Service Advanced Behaviors
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
1-2 years: Hotel - Accounting or Front Desk
Licenses & Certifications