Accounts Receivable Coordinator
Property Name:
Ivey Spencer Leadership Centre - Dolce
Job Title 
Accounts Receivable Coordinator
Company Name: 
Wyndham Hotel Group
Work Permit: 
Applicants who do not already have legal permission to work in Canada will not be considered.
Management Position: 
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.

As the world’s largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence.  To learn more visit us at


As Southwestern Ontario’s only IACC approved conference hotel, this historic London hotel is situated on 30 acres provides ample conference space and the best destination for meetings. Retreat to Ivey Spencer Leadership Centre, a distinctive meeting and conference hotel experience that is sure to nourish the mind, body and spirit. The London Ontario centre offers a variety of leisure, wedding and meetings packages to suit your personal style.



Job Description

Wyndham Hotel Group is searching for an Accounts Receivable Coordinator to work at our beautiful Ivey Spencer Leadership Centre property in London, Ontario Canada.  This position reports to the Director of Finance.

This position responsible for coordinating the direct billing function for both vey Spencer and Tangerine Leadership Centers; following up on collection of bills and assisting with other clerical functions in Accounting.



Responsibilities will include but are not limited to:


  • Sets up direct billing codes for upcoming functions. Enters sales contracts in the system.
  • Prepares all bills with supporting documentation including signed function sheets, food and beverage checks, commitment fees, third party charges, room folio, and any other documentation necessary.  Reviews charges for accuracy and timeliness.  Reviews bills with conference planner before issuing to client.  Informs DOF of any discrepancies or inconsistencies with the integrity of Rooms and F&B department postings.
  • Works with other departments to ensure that group billing is reviewed within forty-eight hours of departure.  Reviews all bills for compliance with contracts, rooming lists, and function sheets.  Prepares complete accurate billings for mailing within five days of groups’ departure.
  • Makes courtesy calls within ten days of issued billing to ensure the client has received the bill.  Confirms payment terms with clients and obtains estimated date of payment within thirty days of billing.
  • Offers timely and accurate responses to all client, associate, and vendor requests.
  • Issues monthly statements on AR accounts.
  • Posts and verifies all incoming payments. Researches and follows up on payment shortages and overages.  Maintains daily payments receipts journal.
  • Performs daily accounts receivable transfers and prints accounts receivable aging.
  • Reconciles Due-backs and pays out Due-backs weekly every Monday
  • Performs AR duties for the Ivey Tangerine Leadership Centre in Toronto, ON
  • Works closely with Ivey Tangerine Leadership Centre on AR invoicing, deposits for future events and confirmation of billing for all Events Listed for the week.
  • Summarizes statistical information for month-end (Room nights, Covers and Hours)
  • Prepares monthly binder for balance sheet reconciliations including bank accounts, accounts receivable, prepaid, accruals and fixed assets.
  • Attends periodic Resume and Daily Stand-Up Meetings for business information flowing in the following week and happening that day
  • Calculates gratuity amounts bi-weekly and submits to ADOF for payroll submission
  • Dispenses petty cash and change to Guest Services and Food & Beverage as required
  • Assist with preparations and submissions of statutory returns
  • Assist with the annual internal and external audit process.
  • Assist with the preparation of the annual budget.
  • Supports Accounts Payable function when required
  • Performs monthly Manager on Duty shifts



General Requirements

  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in othe

Basic Qualifications:


  • College Diploma in Accounting or related field.

  • Minimum of 6 months of progressive experience in a hotel or related field preferred.

  • Ability to understand and utilize basic computer equipment and applications, to include word processing and spreadsheet applications.


Physical requirements:
  • Long hours sometimes required.
  • Must be able to sit at a desk for up to 8 hours per day. Walking and standing are required the rest of the working day. Frequently is required to talk or hear.
  • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 15 lbs. occasionally.
Wyndham Hotel Group is proud to be an Equal Opportunity Employer supporting diversity in all of our business practices.
We are proud to provide employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs.