Accounting Coordinator
Property Name:
Dolce - Aspen Meadows
Job Title 
Accounting Coordinator
Colorado-Mountain Communities
Company Name: 
Wyndham Hotel Group
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
Job Description:
  • Ensure the key functions of payroll processing, cash handling, income audit and accounts receivable processing and collections are completed in a timely and accurate manner.
  • Must maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally, with all employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Maintain confidentiality of information.
  • Show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management .

Fundamental Requirements

  • Respond to chargebacks in timely manner.
  • Handle incoming guest calls, including disputes.
  • Process new user requests in specified systems.
  • process user terminations in specified systems.
  • process menu item changes in specified systems.
  • Maintain support files, including users and system changes.
  • Maintain Accounting Storage, including documenting boxes to onsite and offsite storage.
  • Process billing for Contract and OTA accounts.
  • Monitor, prepare, and communicate financial re.ports in accordance with Wyndham's required due dates.
  • Retrieve and process all deposits in accordance with hotel standards.
  • Maintain an adequate supply of cash/change and provide cash/change to all departments as needed.
  • Assist in the sales effort in establishing customer credit in accordance with Wyndham's policies.
  • Assist in the sales effort in establishing customer credit in accordance with Wyndham's policies.
  • Assist in the credit process of application processing, reference checks, credit limitation, direct billing list, deposit requirements, and all other credit-related activities.
  • Provide customers with accurate and timely invoices, statements, and schedules.
  • Respond to customer inquiries in a timely fashion and communicate all issues and/or disputes to the appropriate supervisor(s).
  • Maintain an efficient collection process to include an organized filing and tracing system, issuing letters, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs.
  • Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
  • Keep management aware of any unusual operation or financial occurrences and/or significant deviations from policies and procedures.
  • Ensure overall guest satisfaction.
  • Cross Train in Accounting Functions to serve as "back up" in one more job areas.
  • Maintain Office Supply levels for accounting staff.


Minimum Requirements:  
  • College Degree Preferred (4 year)
  • At least one year of progressive experience in a hotel or related field preferred.
  • Knowledge of Micros Simphony , Opera PMS, Birchstreet helpful .
  • Must be proficient in Microsoft Windows, Word, and Excel.
  • Ability to understand and utilize basic computer equipment and applications, to include word processing and spreadsheet applications.