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688CA3477A966F87
A&G Admin
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Property Name
Napa Valley Marriott Hotel & Spa
Job Title
A&G Admin
Location
California-Napa/Sonoma
City
Napa
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Administration

Job Details

Req # 6503BR

Job Title A&G Admin

Position Type Full Time - Regular

Location Name Napa Valley Marriott Hotel & Spa

City Napa

State CA

Why Us Brilliant Experiences, created by Brilliant People. Join our award-winning team at the Napa Valley Marriott Hotel & Spa and achieve your personal and professional goals with the best hospitality team in the North Bay. Our core values of service, integrity, team spirit, innovation, professional growth, improvement, quality standards and community impact differentiates us from our competitors. Our focus on creating brilliant experiences, one guest at a time, has driven a culture of constant improvement, making the property the perfect fit for any talented applicant

Posting Overview

Assist managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest, associate, hotel operations and communications.

Requirements

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Ability to type 60 WPM, Microsoft Word applications: Word, Excel, Publisher and PowerPoint. Alphabetizing, grammar and punctuation skills. Standard business letter formats.

Strong editing skills.

Excellent hearing required for telephone inquiries and client and associate handling.

Excellent vision required as contracts and letters are hand written, filing, using computer, checking diary.

Excellent speech communication skills necessary to communicate clearly with customers and other departments.

Excellent comprehension and literacy required to read manager's letters, help prepare contracts and proposals.

Excellent attention to detail and multi-tasking skills

Abilities

Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Education/Formal Training

High school diploma or vocational secretarial.

Experience

Previous secretarial experience preferred.

Material/Equipment Used

Basic office equipment and materials

Environment

General office and hotel environment

EEO Statement

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Requirements

[see job description]
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