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Retail Manager 3
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Sodexo Your Employer of Choice Sodexo is proud to be recognized for our unwavering commitment to diversity and inclusion, being a champion in the fight against hunger, and supporting the communities in which we serve.
Company Name
Food Service

Job Details

Unit Description

Sodexo is seeking aFood Retail Manager 3 forMount Sinai Hospital, a premier 250 bed acute care teaching hospital located inChicago, IL. In this highly visible role, you will be responsible for all of the daily food operations for their Retail Cafe.  Responsibilities will include: cash handling/management, marketing/signage, training, ensuring proper operating standards, ordering, conducting safety audits, some HR functions, direct customer interaction and supervision of 25 union hourly associates and 2 supervisors. The ideal candidate for this position will have knowledge of Sodexo retail systems, experience with branded concepts such as Subway and Mindful.  The best qualified candidate for this position will have strong leadership skills, proven client relationship skills and successful customer service and team-building skills.  The successful candidate will have at least 2-3 years food management experience with a focus on front of the house retail operations, computer literacy, a solid financial acumen, a strong working knowledge of food safety and sanitation guidelines as well as excellent communication skills. Prior experience managing a unionized workforce would be a plus.







Position Summary

Maintains food quality and customer service in a cash handling retail food operation that includes branded concepts, in-house formats and signature designs. May assume General Manager's (GM) responsibilities and authority in his/her absence. Assists in maintenance of cash control and payroll records. Assists in supporting the financial/Human Resources (HR) functions. Maintains customer satisfaction and good public relations.




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