Position: Restaurant Assistant Manager
Department: Food & Beverage
Reports To: Restaurant Manager
Job Summary: Responsible for ensuring maximum customer service and satisfaction, by
orchestrating through the Team Members, production of quality food and high
standards of service.
Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)
Enforces performance standards, policies, and procedures in accordance with the Company’s expectations.
Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all federal, state and local applicable laws.
Responsible for the scheduling, evaluating and training of the Team Members ensuring staff’s compliance with all customers service standards.
Ensures venue floor operations are run in a smooth, efficient manner to ensure customers satisfaction.
Reviews and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all Team Members in a fair and equitable manner.
Maximizes cost effectiveness within the venue, by ensuring compliance with established budget, labor and revenue benchmarks.
Responsible for listening to, evaluating and assuring control of customer grievances.
Monitors job performances of all the Team Members and provide feedback on same to aid the Team Members in developing and enhancing skills.
Confers with Vice President Food & Beverage concerning operational deficiencies and areas in need of attention
Responsible for maintaining a consistent, regular attendance record.
Strong organizational and interpersonal skills required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to work any scheduled shift.
Ability to speak effectively before groups of customers or Team Members of organization.
Ability to work in a smoking environment.
Casino Del Sol Resort
Position Available: Immediately
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Other: Great Benefits Package; 401K vested 1st day of employment
Management Position: Yes
Address: 5655 W. Valencia Rd. , Tucson, AZ, 85757, US