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General Manager 1 - Environmental Services / Custodial
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Food Service

Job Details

Unit Description

Sodexo is currently seeking an Environmental Services / Custodial General Manager 1 for Cumberland Medical Center located inCrossville, TN. The successful candidate will oversee the entire ES operation for the hospital managing a team of 25 employees. The ideal candidate should have previous Sodexo Manager custodial or housekeeping experience in a hospital or healthcare environment. Proven results in positively impacting HCAHPS and patient satisfaction, superior interpersonal skills and a track record of being highly integrated with the ability to build relationships throughout the organizations they have previously worked at is a must. Must have experience with Joint Commission inspections and be completely familiar with all regulations governing hospitals, to include biohazard waste and pharmaceutical waste. This position will lead a staff of front-line hourly employees, and will report directly to the District Manager.  Also, a proven Sodexo background with our UOS (Unit Operating Systems), TRAKKAR, ENGAGE, FOSS, CARES and demonstrated organized leadership style and drive for results.  Will need to hold all employees and management team members accountable for results on a daily basis to be successful in this role.   


You will need to have exceptional communication, unit financial, interpersonal and technical skills are necessary. This individual must have good knowledge of Sodexo EVS operating systems.  Overall, will need to motivate hourly staff and maintain cleaning quality to a very high level. Driving client engagement and patient/employee satisfaction is essential for the success of this role. Additionally, the ideal candidate for this position will have prior experience in successfully achieving consistent, high levels of customer satisfaction with patients, visitors, staff and multiple key clients. The selected candidate will also need to have the ability to hardwire systems in order to ensure a sustained effort of achieving standards and she/he must be diligent with follow through and visibility within the hospital.


Apply to this job today and become a GM of ES.  We foster an environment where employees are family, where the work is invigorating and satisfying, and where we share common values and a commitment to your future – your quality of life.


Sodexois currently seeking a dynamicGeneral Manager 1, Environmental ServicesatCumberland Medical Center located inCrossville, TNa 170 bed facility.  Cumberland Medical Center is an acute care hospital.


The ideal candidate will have 3-5 years previous experience at the General Manager/Director level with custodial/housekeeping experience in a hospital with proven ability to drive HCAHPS, Employee Satisfaction and meet Productivity and Patient Throughput targets.  Knowledge of Trakkar, Goldcheck, Safety and Sodexo Shine a plus.  Great customer/employee relations a must. This position will report directly to the District Manager.


AtSodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. Do you possess strong leadership skills? Would you like to have the opportunity to improve the quality of daily life? If so, then we would love to hear from you! This position offers a very competitive salary, and a comprehensive benefits package, including3 weeks of vacation.


Position Summary

Directs all housekeeping operations at a single unit. Supervises all cleaning personnel. Responsible for maintaining payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Senior-most person assigned to a one client account.



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