Join the most recognizable hotel brand
in virtually every region of the world.

Food and Beverage Supervisor Intern

Location:
BR - Brazil
Date Posted:
17/11/16 22:30
Company Name:
Hilton Hotels and Resorts
A Food and Beverage Supervisor Intern is responsible for learning all aspects of operations during your placement to deliver an excellent Guest and Member experience while managing guest queries and striving to meet department targets.

What will I be doing?

As a Food and Beverage Supervisor Intern, you are responsible for learning all aspects of Food and Beverage operations during your placement to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor Intern will also be required to manage guest queries and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

* First 5-6 months
* Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
* Welcome guests in a polite and friendly manner
* Take and deliver customer orders, consistently demonstrating high levels of customer service
* Prepare set ups for tables and/or rooms
* Follow cash handling procedures
* Manage guest queries in a timely and efficient manner
* Up-sell with latest departmental incentives
* Ensure compliance of brand standards
* Strive to achieve departmental targets
* Ensure cleanliness of work areas
* Comply with hotel security, fire regulations and all health and safety legislation
* Comply with local licensing laws
* Be environmentally aware
* Assist other departments wherever necessary and maintain good working relationships

After passing the 6-month evaluation, the remaining months of the internship the student will be responsible for:

* Supervise Food and Beverage Outlet operations
* Communicate and delegate tasks to the team
* Ensure compliance of brand standards
* Manage guest queries in a timely and efficient manner
* Represent needs of the team
* Assist Food and Beverage management with achieving financial targets
* Assist Food and Beverage management with training and development of team members
* Assist with annual and mid-year appraisals with team members under your responsibility
* Comply with hotel security, fire regulations and all health and safety legislation
* Be environmentally aware
* Assist other departments wherever necessary and maintain good working relationships


Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?

A Food and Beverage Supervisor Intern serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous Food and Beverage experience
  • Desire to progress within the hospitality industry
  • Committed to delivering high levels of customer service
  • Positive attitude
  • Good communication skills
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Experience in hotel industry
  • Experience in supervising and/or delegation
  • Willingness to develop team members and self


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





Job Categories
Waitress/Waiter
Property
Hilton Barra Rio de Janeiro
Entry Level Position
No