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Food and Beverage Service Manager

US - OH - Berlin
Date Posted:
11/22/16 2:30 PM
Company Name:
Waldorf Astoria™ Hotels & Resorts
As a Food & Beverage Service Manager, you are responsible for managing operations of all Food & Beverage outlets to deliver an excellent Guest and Member experience. A Food & Beverage Manager would also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:


Manage all Food & Beverage Outlet operations and direct report to Director of Operations

Maintain exceptional levels of customer service

Ensure compliance of brand standards

Recruit, manage, train and develop the F&B team

Manage guest queries in a timely and efficient manner

Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll

Develop menus, packages and special offer within all F&B Outlets

Accountable for monthly stock takes

Incentivise team members to maximize sales and revenue

Carry out annual and mid-year appraisals with Outlet Managers under your responsibility

Evaluate guest satisfaction levels with a focus on continuous improvement

Ensure communication meetings are conducted and post-meeting minutes generated

Be environmentally aware

Assist other departments wherever necessary and maintain good working relationships

Comply with hotel security, fire regulations and all health and safety legislation

Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?
A Food and Beverage Manager serving Waldorf Astoria Resorts and Hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Management and/or supervisory F&B experience

  • Able to meet financial targets

  • Ability to comply with all F&B brand standards

  • Ability to work under pressure

  • Excellent grooming standards

  • Willingness to develop team members and self

  • Flexibility to respond to a range of different work situations

  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Degree in relevant area

  • Passion for delivering exceptional levels of guest service

What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Waldorf Astoria Hotels & Resorts --- offering the opportunity to visit extraordinary places with one singular experience.

  • Numerous landmark hotels around the world
  • More hotels in construction
  • Offering world-class spas
  • Gorgeous golfing destinations
Job Categories
F&B - Food & Beverage
Waldorf Astoria Berlin
Entry Level Position