Sodexo is currently seeking an Environmental / Custodial Services Operations Manager 1 for Olive View Medical Center in Sylmar, CA. The facilities operate 24 hours a day, seven days a week with an hourly workforce speaking predominately Spanish. The Operations Manager will serve as the senior manager the General Managers absence.
The successful candidate must have/be:
- Flexible and have the ability to work in a fast-paced environment.
- Ability to drive consensus and build a strong Management team
- Customer focused to enhance and improve the experience of the staff and patients
- Actively involved in Diversity Awareness
- Able to lead and communicate effectively
- Results and safety driven
- Ability to build strong client relationships
- Custodial Healthcare experience
The “Hands-On” Manager (willing and able to work side by side w/ front line when needed) ensures consistency in day-to-day operational functions and ensures unit level, corporate, employee relations, safety, training, and unit operating systems compliance. The manager is highly involved in driving HCAHPS scores and patient satisfaction to meet or exceed set target. At Sodexo Health Care, patients are at the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. We deliver our promise through experienced on-site management and a motivated staff.
Required: Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel (able to create and work w/ formulas), and PowerPoint; good communication and presentation skills; detailed oriented; well organized; and strong operational & financial Acumen.
Preferred: Bi-Lingual with ability to communicate (speak and write) in English and Spanish; and prior contract management and healthcare experience.
Sodexo offers a competitive salary, paid training and a comprehensive benefits package including paid vacation. Sodexo will require a background check and may require a drug screen for this position. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employerPosition Summary
Number two position at the account with responsibility for all operations. Assumes GM's responsibilities and authority in his/her absence. Supervises managers. Maintains customer satisfaction and good public relations.