Sodexo Corporate Services is seeking a passionate, client savvy, customer service orientated, employee development seasoned Retail Operations Manager to join our Austin Portfolio account team. This unit is a national account comprised of a customer segment in a leading IT technology segment located in Austin, Texas. Qualified candidates will have experience in food retail marketing/ branding along with catering. Strong technical and marketing proficiency is preferred but not a mandate.
If you have the following skills set, we would love to hear from you:
- 3-5 years of exp in a Catering Manager role
- Experience managing Executive Members and multiple Executive Catering events from start to finish.
- Experience training and leading catering staff on high level customer service
- Exceptional communication skills, professional and customer services oriented. This position will work closely with the client and Sodexo General Manager.
- Knowledgeable of MS Office programs/Familiar with Sodexo programs is a plus.
- Customer-driven and strong track record of in organizational development, time management and detail oriented
- Experience training & developing hourly/management staff, supervising and coaching
- Experience working with other chef’s to assure food quality, menu, recipe, techniques, menu developing, food & labor cost.#P
Manages all catered events. Hires, schedules, and trains catering staff. Works with clients/customers to arrange and follow through on all catering details and to ensure all special requests are met. Directs setup for events. Responsible for pricing, billing and resolving customer complaints. Develops menu/costing.