Casual Conference and Banqueting Ops Waiter - Hilton Brighton Metropole
What will it be like to work for this Hilton Brand?
With thousands of hotels in more than 80 countries, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget.
If you understand the importance of a proper welcome and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Worldwide. Because it's with Hilton Worldwide where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. We're Hilton Worldwide. Welcome.
What will I be doing?
As a C&B Operations Porter, you are responsible for setting up meeting rooms and ensuring all working areas are kept clean and tidy to deliver an excellent Guest and Member experience. A C&B Operations Porter would also be required to be able to work in all areas of Food & Beverage. Specifically, you will be responsible for performing the following tasks to the highest standards:
Set up meeting and event rooms
Ensure compliance of brand standards
Knowledge of menu content, menu changes, and promotional activities
Ensure the Conference & Banqueting areas are kept clean and tidy
Ensure Refreshment breaks are served at the correct times
Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
Welcome guests in a polite and friendly manner
Follow cash handling procedures, if required
Manage guest queries in a timely and efficient manner
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
A C&B Operations Waiter serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
C&B department and/or industry experience
Previous experience of silver service
Knowledge of Food Hygiene Regulations