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Barista - Hilton Anaheim & Towers

US - CA - Anaheim
Date Posted:
11/21/16 2:30 PM
Company Name:
Hilton Hotels and Resorts
A Barista greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order. Performs general cleaning tasks to adhere to health and safety standards.
What will I be doing?

As a Barista, you will be responsible for serving coffee drinks, beverages and food items in a friendly and courteous manner. Accurately collects payment, makes change and closes out guest checks. Sets up and breaks down station and maintains cleanliness. Specifically, you would be responsible for performing the following tasks to the highest standards:

* Operating various coffee and beverage machines, serving food and beverages to customers in a prompt, friendly manner, observing health and safety standards in the operation of all beverage and food equipment. Refilling bowls, arranging food plates and assembling sandwiches as necessary.

* Receiving order from customer, inputting order/prices into the register, and then closing the check to the proper method of payment, (i.e., cash or house charge)

* Setting up and breaking down station, performing various cleaning tasks throughout the shift to meet all health regulations and standards. At the end of shift, returning all unused food to proper departments or storage areas, ensuring that all foods have been properly stored. Ensuring that all equipment, are properly cleaned and stored, including, but not limited to, coffee machines, slush machines, and drink dispensers.

* Balancing house bank at the end of the shift. Retrieving and returning bank from vault to workstation and return to ensure accountability.

* Maintaining inventory of food and supplies and communicating requests daily through written communication to ensure adequate food and beverage supplies. Notifying proper departments of any equipment needs and/or problems.

Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Categories
Hilton Anaheim & Towers
Entry Level Position