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Banqueting Supervisor - Parttime

NL - Amsterdam
Date Posted:
29/11/16 22:30
Company Name:
Hilton Hotels and Resorts
A Banqueting Supervisor with Hilton Hotels & Resorts is responsible for supervising banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand.

What will it be like to work for this Hilton Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected. If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?
As a Banqueting Supervisor, you are responsible for supervising banquets and events in the hotel to deliver an excellent Guest and Member experience. A Banqueting Supervisor would also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:


Supervise Banquets/Events

Maintain exceptional levels of customer service

Evaluate guest satisfaction levels with a focus on continuous improvement

Propose ideas to build the range and quality of Conference & Banquet events

Maintain good communication and work relationships in all hotel areas and with external customers and suppliers

Ensure staffing levels meet business demands

Ensure training is carried out on an ongoing basis

Assist with organisation of communication meetings

Manage staff performance issues in compliance with company policies and procedures

Recruit, manage, train and develop the Front Office team

Comply with hotel security, fire regulations and all health and safety legislation

Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.

What are we looking for?

A Banqueting Supervisor serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • A minimum of one year in a Banqueting Supervisor role

  • A minimum of two years experience in F&B

  • Strong knowledge of hotel/leisure/service sector

  • Record of success in Conference & Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty

  • Exceptional communication skills

  • Exceptional leadership skills to create a winning team

  • C&B Operations experience in a managerial position in hotel/Events Centre

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Degree or diploma in Hotel Management or equivalent

  • Passion for delivering exceptional levels of guest service

What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Job Categories
Banquet Services
Hilton Amsterdam
Entry Level Position