Assistant Restaurant Manager
Coal Cellar + Grill
Based at the Hilton Adelaide hotel ,CBD opposite Victoria Square
You will beresponsible for engaging our guests and customers by providing them with theutmost in customer service. You willcreate memorable guest experiences by efficiently assisting our guests in afriendly and engaging manner.
Your servicephilosophy will be to fill the earth with the light and warmth of Hospitality -by delivering exceptional experiences - every hotel, every guest, every time.
About Hilton Hotels
Hilton is built on our Values of Hospitality, Integrity, Leadership, Teamwork, Ownership and Now (H.I.L.T.O.N), and we are committed todemonstrating these values to our Guests and our Team Members every singleday. Whilst each value is essential,Hospitality comes first, because it is truly at the heart of everything wedo. Weare Hilton. We Are Hospitality.
About the role
In your newrole you will work alongside the Restaurant Manager and assist in managing the performanceof the Restaurant, Bar & In Room Dining experience and be capable offacilitating a large dynamic operation. You will support your team with daily activities, and ensuring brandservice standards are met to the highest quality. Leading the Food & Beverage team indelivering a premium experience, you will have a strong focus on maintainingthe highest levels of service through a genuine passion for food & winewith consistency and attention to detail.
Your servicephilosophy will be to fill the earth with the light and warmth of Hospitalityby bringing Hilton's Values to life in your everyday actions.
Assistin the managing and support the daily activities of the Restaurant, Bar &In Room Dining operations
Assistin to manage the team, ensuring the consistent delivery of a premium product
Driverevenues whilst maintaining costs in line with budget expectations
Assistwith strategic planning to achieve financial targets and mitigate anyshortfalls in revenues
Maintainyour knowledge and stay abreast of current restaurant and bar trends
Evaluatecustomer satisfaction levels with a focus on continuous improvement
Resolveconflicts and issues where necessary
Trainand develop team members
Ensure your teammaintains a professional manner and are up to date with VIP guest movements,hotel events, local attractions and activities
Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.
Atleast 2 years experience in a Food and Beverage Supervisory or AssistantManager role
Highlydeveloped customer service skills coupled with passion and extensive knowledgeof food & wine
Strongattention to detail, with the ability to manage competing priorities and applygood judgement, whilst demonstrating exceptional organisational skills
Strongpeople management skills with the ability to lead a high performing, passionateand engaged team
Demonstratedability to resolve problems and conflict, and work efficiently under pressure
Well-presented,organised and calm personality
Fluentin the English language in order to communicate professionally with guests andteam members, both in person and over the telephone
Must have acurrent and valid Provide Responsible Service of Alcohol certificate
Culture and benefits
Our team areresponsible for living up to our brand promise of 'ensuring that every guestfeels cared for, valued and respected' we achieve this by ensuring our BlueEnergy culture is alive in each of our hotels. Blue Energy is the unspokenenergy and passion behind each of our dedicated team members who are focused onmaking a difference. It links our vision 'To fill the earth with the light andwarmth of hospitality' - to our values of 'Hospitality', 'Integrity','Leadership', 'Teamwork', 'Ownership' and 'Now'. As a Hilton team member youcan expect to receive;
Acompetitive industry salary and generous annual leave benefits
Teammember only discount global Hilton room rates
Membershipwith 'Hilton Rewards' Australasian benefits program
Discountsof up to 50% on products and services in participating Hilton outlets
Accessto Hilton University training, offering more than 2500 learning programs
Career developmentplanning and opportunities