Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Creates and designs new and unique menu items.
Assists the Executive Chef in the establishment of department budgets and the adherence to budget guidelines.
Ensure that all food and beverage products are consistently prepared and served according to hotel standards.
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the culinary preventative maintenance programs.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the kitchen areas, associates, and guests.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Maintain the cleanliness and organization of the Reserve Coffee Shop.
Replenish items and assist in serving grab and go items.
Handle/Resolve guest complaints ensuring guest satisfaction.
Assist with inventories as scheduled.
Prepare coffee and tea beverages for customers.
Cash handling and accurately record customer order information.
Grinding and brewing coffee
Regularly performing stock checks in the coffee bar and placing new orders
Being aware of and following operational policies and procedures
Being punctual and maintaining regular and consistent attendance
Contributing to a positive work environment