Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Creates and designs new and unique menu items.
Assists the Executive Chef in the establishment of department budgets and the adherence to budget guidelines.
Ensure that all food and beverage products are consistently prepared and served according to hotel standards.
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the culinary preventative maintenance programs.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the kitchen areas, associates, and guests.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Maintain the cleanliness and organization of the Reserve Coffee Shop.
Replenish items and assist in serving grab and go items.
Handle/Resolve guest complaints ensuring guest satisfaction.
Assist with inventories as scheduled.
Prepare coffee and tea beverages for customers.
Cash handling and accurately record customer order information.
Grinding and brewing coffee
Regularly performing stock checks in the coffee bar and placing new orders
Being aware of and following operational policies and procedures
Being punctual and maintaining regular and consistent attendance
Contributing to a positive work environment
Qualifications
Minimum one year of experience in the Restaurant / Food and Beverage field.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
ServSafe and/or food safety training.
Alcohol awareness training (such as TIPS).
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Responsible for responding and handling guest related issues pertaining to the department.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
Other duties as assigned.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely.
Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements.