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Front Desk Supervisor
(Guest Services)
The Front Desk Supervisor will provide our guests with excellent service at the front desk from making the reservation to departure. Responsible for aiding with supervision for all guest service agents. Responsible for dealing with guest complaints, guest credit problems, and assisting with training of all guest service agents. To sell guest rooms, food & beverage outlets and seasonal hotel promotions.
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Asst Front Office Manager - H
(Guest Services)
To provide our guests with excellent service at the front desk from making the reservation to departure. Responsible for aiding with supervision for all guest service agents. Responsible for dealing with guest complaints, guest credit problems, and assisting with training of all guest service agents. To sell guest rooms, food & beverage outlets and seasonal hotel promotions.
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F&B Manager
(Food & Beverage)
The F&B Manager will be responsible for the overall operation of the Restaurant. Responsible for enforcing all hotel policies including, but not limited to employee appearance, attendance and punctuality, service standards and completion of job duties. Responsible to hold regular department meetings and to institute promotion and incentive programs in the Restaurant/bar. This position requires the manager to be on the floor of the restaurant/bar approximately 75% of the time. The manager is to assist with guest service in any way possible.
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