This position oversees the outside recreation area consisting of two pools, the beach, rental of cabana, receptions areas and plans and executes activities.
Job Description:
We are seeking a proactive and detail-oriented IT Support Technician Level 1 to join our team. The successful candidate will provide first-line technical support and help ensure the smooth operation of computer systems in a hospitality environment.
The Hotel Training Manager is responsible for designing, implementing, and continuously improving training programs that align with Forbes Travel Guide 4-Star service standards. This role ensures all team members consistently deliver refined, anticipatory, and personalized service that meets or exceeds Forbes’ expectations while supporting the hotel’s brand values and operational goals.
Prepare and cook food with attention to cleanliness and sanitation, quality standards, taste, timeliness and cost effectiveness with respect for fellow cooks and the hotel environment.
Work closely with the Front Office Department to coordinate guests’ special needs, requests and preferences with the departments concerned. Responsible for the recognition of all repeat guests, VIP’s and transient guests. Promote guest recognition awareness among all team members and management. Foster relationships with guests thereby encouraging repeat business and brand loyalty.
Deliver food and beverage orders to guest rooms according to hotel specifications, courteously and efficiently. Also, assist in the maintenance of the room service area and equipment.
Make accurate room reports daily. Make sure all the rooms that you are assigned are properly cleaned. Keep lockers and floors clean and tidy at all times. Notify your Supervisor of any damaged or broken items in your rooms. Hand in all items that are left by guest check outs immediately to your supervisor or housekeeping office.