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Front Office Manager
(Guest Services)
Reporting to the Assistant Director, Front Office responsibilities and essential job functions include but are not limited to the following:
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Retail Operations Manager
(Sales & Marketing)
As the Retail Operations Manager you lead The Plaza’s commitment to customer service by ensuring timely door to floor execution for all inventory, ensuring proper inventory levels for fast selling product, supporting an exit strategy for slow selling product and implementing operational efficiencies that allow for a seamless selling floor experience. You are a master communicator, can easily partner with all levels in and out of the organization and have an unparalleled attention to detail. Reporting to the Director of Retail, your responsibilities and essential job functions include but are not limited to the following:
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Housekeeping Manager
(Housekeeping)
Provide direction and support to Room Attendants and Housemen, ensuring the Housekeeping Department is run in a smooth efficient manner. The Housekeeping Manager is responsible to oversee the day-to-day operation of the housekeeping department in order to maintain the standards of service and cleanliness.
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Sous Chef
(Chefs/Kitchen)
A special occasion calls for great food! As a Sous Chef with The Plaza, A Fairmont Managed Hotel, you will lead a team of culinary professionals in creating spectacular dishes that will create memorable dining experiences for our Guests. Your experience in managing various aspects of a kitchen will be reflective in positive Guest satisfaction and Colleague engagement results.
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Director of In Room Dining
(Food & Beverage)
Our guests are always at home at Fairmont Hotels & Resorts – and their In Room Dining experience is no exception. Your leadership strengths as Manager, In Room Dining ensure successful operations and the consistent delivery of not only memorable cuisine, but also of outstanding guest service.
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Food and Beverage Manager
(Food & Beverage)
The Food and Beverage Manager is responsible to administer the successful planning, organization, and coordination of all food and beverage activities, while providing exceptional 5-diamond service. Adherence to established policies, standards and procedures are required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals. The Food and Beverage Manager will lead a service team of colleagues to a common goal for the guest, colleague, owner and brand awareness.
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