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Guest Services Manager
(Guest Services)
Summary:This position is ideal for the individual who has a strong interest in hotel operations and wishes to develop their career in hospitality management. This is a customer service position which requires a multitude of tasks while consistently providing exceptional customer service to our guests and clients in-house.
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Spa - Esthetician
(Spa)
Summary:Perform exceptional esthetics services based onguests’health history, skin type,condition, and concerns, adhering toMokaraSpa protocols.Provide efficient service and create memorable experiences by exceeding guest expectations.
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Registered Massage Therapist
(Spa)
Summary:Perform massage treatment plan based on the guest’s medical assessment, needs,and concerns. Provide efficient service and create memorable experiences by exceeding guest expectations
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Food & Beverage Banquet Supervisor
(Catering/Banquet)
The food and beverage supervisor – banquets is responsible for assisting the banquet in the daily operations of our banquet events. This individual is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
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Victoria Cafe Host
(Food & Beverage)
Responsibilities
Maintain a balance between floor supervision, administration, and hosting/communicating with groups
Coordinate meals and set up requests with theappropriate department.
Maintain written and verbal communications with meeting planners, groups, Front Office, Catering, and Sales.
Greet guests when entering the restaurant with a pleasant smile and superior customer service
Seat guests by finding a clean, available table, pulling out chairs, and placing a clean menu in front of guests
Answer phone and record reservations for large parties
Control high volume outside of restaurant
Monitor dining rooms for seating availability, service, safety, and well-being of guests
Assist servers when needed
Thank every guest upon departure, invite them to return, and wish them a fond farewell
Requirements
Must have strong verbal and written communication skills
Prior host experience preferred
Must be able to multitask
Must be able to stand and walk for an extended period or for an entire shift
Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
Must be able to work flexible shifts including nights, weekends, and holidays
Must have Smart Serve
Must have a Food Handler permit (where applicable)
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Steward
(Chefs/Kitchen)
Summary: The Steward is responsible for ensuring that all dishes, pots, pans, cutlery, and chinaware are properly washed and sanitized. The Steward also ensures that all dishes, pots, pans, cutlery, and chinaware are stored in designated areas for use by various departments throughout the hotel.
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1st Year Culinary Apprentice
(Chefs/Kitchen)
Assists with and learns the smooth and efficient operation of the Kitchen according to Omni Standards.
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Victoria Cafe Server
(Food & Beverage)
Summary:To provide consistent, efficient, personalized and prompt food service. Ensure that Omni Hotel & Resort Standards are always met.
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F&B Administration - Food & Beverage Banquets Supervisor
(Catering/Banquet)
The food and beverage supervisor – banquets is responsible for assisting the banquet in the daily operations of our banquet events. This individual is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
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