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Guest Services Manager
(Guest Services)
The Guest Services Manager plays a central leadership role in shaping the guest experience at The Chanler at Cliff Walk. This position oversees daily front-of-house operations and ensures that every stage of the guest journey—from arrival through departure—is delivered with precision, professionalis
The Guest Services Manager plays a central leadership role in shaping the guest experience at
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Guest Services Manager
(Guest Services)
The Guest Services Manager plays a central leadership role in shaping the guest experience at The Chanler at Cliff Walk. This position oversees daily front-of-house operations and ensures that every stage of the guest journey—from arrival through departure—is delivered with precision, professionalism, and thoughtful attention to detail. Working as part of the Guest Services leadership team, the Guest Services Manager serves as Manager on Duty, maintains operational oversight of guest-facing service functions, and ensures seamless coordination across departments. The role requires strong situational awareness, sound judgment, and a visible leadership presence throughout the property.
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Guest Service Agent
(Guest Services)
Join our team as a guest services representative and become the ultimate journey curator for the guest experience. The ideal candidate will provide superior guest service by following all of The Chanler's service standards. Display enthusiasm and poise when dealing with guests and accommodating their every need. Making, modifying, and canceling room reservations, delivering professional and warm pre-arrival/reservations, arrival and departure experiences for all of our guests, as well as extending the same level of service throughout the guest stay.
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Valet
(Transportation)
Join our team as a valet and become the ultimate journey curator for the guest experience. The ideal candidate will be responsible for ensuring smooth parking services as well as the transferring and/or storing of guest luggage and assisting/responding to all guest requests.
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Food & Beverage Manager
(Food & Beverage)
Join our team as a Food & Beverage Manager and become the ultimate journey curator for the employee experience. The Food and Beverage Manager at The Chanler plays a crucial role in upholding and implementing the establishment’s esteemed Forbes five-star standards for the Front of the House Food and Beverage team.
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Assistant Director of Food & Beverage
(Food & Beverage)
The Chanler at Cliff Walk’s Assistant Director of Food & Beverage is the ultimate journey curator for the guest dining experience. The Assistant Director of Food and Beverage will report directly to the Executive Chef andwill be responsible for ensuring the staff provide the highest standards of service and guest satisfaction. The goal of the Assistant Director of Food and Beverage is to bring The Chanler at Cliff Walk’s food & beverage vision, with an eye on overall customer experience, to fruition, while achieving revenue and profitability goals.
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Human Resources Manager
(Human Resources)
The Human Resources Manager is responsible for the daily oversight and administration of human resources operations for a luxury independent hotel environment. This role focuses heavily on employee benefits administration, H-2B workforce coordination, recruiting and onboarding, legal compliance, and maintaining organized, accurate employee records and HR processes.
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Senior Sales & Events Manager
(Sales & Marketing)
The Senior Sales & Events Manager is responsible for qualifying, booking, detailing, and executing weddings, social events, corporate retreats, and group business at The Chanler at Cliff Walk.This position serves as a key steward of The Chanler brand, ensuring that every event aligns with the property's luxury positioning, operational capabilities, and guest experience standards. Success in this role is measured not only by revenue generation, but by securing the right business for the property and executing events with exceptional attention to detail.Working closely with the Sales Manager, the Senior Sales & Events Manager will own designated segments and event responsibilities while collaborating to maximize revenue, maintain brand integrity, and deliver flawless guest experiences.This is not a traditional cold-calling sales role. The primary focus is responding to inquiries, qualifying opportunities, cultivating relationships, converting appropriate business, and guiding clients through every phase of the event lifecycle.
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Line Cook
(Chefs/Kitchen)
Join our team as a full-time savory line cook and become the ultimate journey curator for the guest dining experience. The ideal candidate will be experienced in food preparation, comfortable with an open kitchen, well-versed in sanitation procedures, reliable, and motivated to learn.
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Pastry Line Cook
(Chefs/Kitchen)
Join our team as a full-time pastry cook and become the ultimate journey curator of the guest's apres-dinner experience. The ideal candidate will have a strong desire to learn and grow, a strong work ethic, attention to detail, discipline, and dedication.
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