Jobs at Shaner Hotel Group

• Task Force Operations Manager (General Manager)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures of Shaner and/or franchise. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.  Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.  Responsible for responding and handling guest related issues pertaining to the department.  Ensures communication with above-property leadership, General Manager, all other Department Managers, Supervisors and Staff.  Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned.

• Chief Engineer (Engineering/Maintenance)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations. Delegate daily work assignments and review priorities and special projects. Schedule and perform work in accordance with preventive maintenance program in rooms, coordinating with the Rooms Division Department. Ensures final inspection of all engineeringrelated work and execution of all work orders. Performs engineering staff functions whenever necessary. Ensures all safety equipment is in compliance and working order with federal quarterly/annual inspections to city, state and codes.  Maintain knowledge of hotel safety procedures and ensure application of such. Handle chemicals for designated uses/surfaces, according to hotel requirements. Perform emergency equipment and machinery repair as needed. Maintain the proper use, cleaning, maintenance, and storage of all tools. Exercise safety precautions when working on equipment (use of safety signs, etc.). Maintains the engineering department’s annual budget. Carries out supervisory responsibilities that includes interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Line Cook (Chefs/Kitchen)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Creates and designs new and unique menu items.  Assists the Executive Chef in the establishment of department budgets and the adherence to budget guidelines. Ensure that all food and beverage products are consistently prepared and served according to hotel standards. Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the culinary preventative maintenance programs. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the kitchen areas, associates, and guests.

• Front Desk Agent (Guest Services)

  ResponsibilitiesProvide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

• Assistant Front Office Manager (Guest Services)

  ResponsibilitiesMaintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise.  Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.Qualifications

• Food Runner - Blue Waters Bar & Grill (Chefs/Kitchen)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.  Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.  Other duties as assigned.

• Server - Blue Waters Bar & Grill (Food & Beverage)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.  Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.  Other duties as assigned.

• Line Cook - Blue Waters Bar & Grill (Chefs/Kitchen)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Creates and designs new and unique menu items.  Assists the Executive Chef in the establishment of department budgets and the adherence to budget guidelines. Ensure that all food and beverage products are consistently prepared and served according to hotel standards. Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the culinary preventative maintenance programs. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the kitchen areas, associates, and guests.

• Dual Chief Engineer (Engineering/Maintenance)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations. Delegate daily work assignments and review priorities and special projects. Schedule and perform work in accordance with preventive maintenance program in rooms, coordinating with the Rooms Division Department. Ensures final inspection of all engineeringrelated work and execution of all work orders. Performs engineering staff functions whenever necessary. Ensures all safety equipment is in compliance and working order with federal quarterly/annual inspections to city, state and codes.  Maintain knowledge of hotel safety procedures and ensure application of such. Handle chemicals for designated uses/surfaces, according to hotel requirements. Perform emergency equipment and machinery repair as needed. Maintain the proper use, cleaning, maintenance, and storage of all tools. Exercise safety precautions when working on equipment (use of safety signs, etc.). Maintains the engineering department’s annual budget. Carries out supervisory responsibilities that includes interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Night Auditor (Guest Services)

  ResponsibilitiesThe Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift.  The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.Qualifications

• Guest Room Attendant (Housekeeping)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Handle guest complaints ensuring guest satisfaction.  Maintains standards of quality and cleanliness throughout daily assignments.  Observes all house and safety rules, housekeeping room procedures, and security procedures.  Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.  Returns and restocks cart at end of shift.  Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned.

• Executive Housekeeper (Housekeeping)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction.  Hire, train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.  Adjust schedules throughout the week to meet the business demands. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas.  Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains Housekeeping Department’s annual budget. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned.

• Assistant General Manager (General Manager)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Assist in developing long- and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction.  Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned.

• Chief Engineer (Engineering/Maintenance)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations. Delegate daily work assignments and review priorities and special projects. Schedule and perform work in accordance with preventive maintenance program in rooms, coordinating with the Rooms Division Department. Ensures final inspection of all engineeringrelated work and execution of all work orders. Performs engineering staff functions whenever necessary. Ensures all safety equipment is in compliance and working order with federal quarterly/annual inspections to city, state and codes.  Maintain knowledge of hotel safety procedures and ensure application of such. Handle chemicals for designated uses/surfaces, according to hotel requirements. Perform emergency equipment and machinery repair as needed. Maintain the proper use, cleaning, maintenance, and storage of all tools. Exercise safety precautions when working on equipment (use of safety signs, etc.). Maintains the engineering department’s annual budget. Carries out supervisory responsibilities that includes interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Executive Housekeeper (Housekeeping)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction.  Hire, train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.  Adjust schedules throughout the week to meet the business demands. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas.  Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains Housekeeping Department’s annual budget. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned.

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