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Guest Services Representatives
(Guest Services)
Guest Services Representatives are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. They make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Guest Services Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. This position will require open availability.
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Doorperson
(Guest Services)
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Bartender
(Bartender/Mixologist)
Job Purpose: Responsible for providingdrink orders to service staff and guests, delivering prompt and courteous service.
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In Room Dinning Server
(Food & Beverage)
Please note this is a union-represented position. Hours and shifts are not guaranteed and will be scheduled according to business needs, availability, and seniority requirements.
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Beverage Server
(Food & Beverage)
To wait on tables promptly, courteously and to serve the guests and members delivering extraordinary customer service, in accordance with Omni standards.
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Banquet Server
(Catering/Banquet)
The Banquet Server position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld.
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F&B Room Service - Cashier Attendant
(Food & Beverage)
The In-Room Dining Order Taker will be the primary point-of-contact for our guests who wish to experience a fine dining quality in-room meal or beverage experience. The In-Room Dining Order Taker will take guest orders, offer menu suggestions, summarize orders and correctly enter all pertinent information into our point-of-sale system. He/she will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The In-Room Dining Order Taker also facilitates amenity deliveries, calls back guests to ensure every aspect of their order was delivered to their satisfaction and does whatever it takes to ensure timely and accurate service.
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Bellman
(Guest Services)
Job Purpose: To ensure guests’ arrival and departure experience is pleasurable and informative.
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