Jobs at Omni San Francisco Hotel

• Loss Prevention Officer (Security)

  The Loss Prevention Officer ensure that all hotel guest, associates and hotel property are maintained in a safe and secure environment. They are responsible for providing security to hotel guests and associates while ensuring internal and external customer satisfaction. The Hotel Service Agent is also responsible for daily operational functions of the hotel such as the control, logging, and distribution of goods entering the hotel, responding to guest and associate emergencies, and enforcing hotel policies and procedures.

• Guest Room Attendants (Housekeeping)

  This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

• Food & Beverage Manager (Food & Beverage)

  The Food and Beverage Manager plays a pivotal role in overseeing the daily operations of all food and beverage outlets, Monte’s Restaurant, Monte's Bar, in-room dining, and hotel banquet functions. This position places a primary focus on the management and execution of banquet operations while also ensuring the smooth operation of all other outlets. The manager will supervise staff, coordinate events, and ensure that food and beverage services meet the highest standards of quality, consistency, and guest satisfaction. Additionally, they will work closely with other departments to maximize financial performance, enforce Omni’s standards and policies, and deliver exceptional service in all areas.

• Leader In Development - Rooms (Rooms Division)

  Omni Hotels & Resorts’ Leader In Development (LID) program is a challenging twelve-month curriculum designed to develop entry level candidates and offer them expanded career opportunities. Through a Self-Directed Development Plan a LID will experience hands on learning through their respective division of the hotel. With the successful completion of the LID program, the candidate selected will have the tools that will enable them to be a candidate for an entry level management position with Omni Hotels & Resorts.The Rooms LID at Omni San Francisco will train in all aspects of the Rooms division to include: Front Desk, Guest Services, Housekeeping and Laundry. While rotating between various roles and responsibilities, this individual will support the efforts of the department with a particular emphasis on developing this individual in their management and leadership skills. This is a customer service position which requires a multitude of tasks while consistently providing exceptional customer service to our guests and clients in-house.As an effective member of the Rooms management team, the Rooms LID will be primarily responsible for ensuring the quality operation of the various departments and staff on a daily basis and assisting management team in staff training, and ensuring prompt, courteous service in a manner that complies with Omni standards and company policies and procedures.

• In-Room Dining Order Taker (Food & Beverage)

  The Temporary In-Room Dining Order Taker will be the primary point-of-contact for our guests who wish to experience a fine dining quality in-room meal or beverage experience. The In-Room Dining Order Taker willtake guest orders, offer menu suggestions, summarize orders and correctly enter all pertinent information into our point-of-sale system. He/she will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The In-Room DiningOrder Taker also facilitates amenity deliveries, calls back guests to ensure every aspect of their order was delivered to their satisfaction and does whatever it takes to ensure timely and accurate service.

• Guest Services Representatives (Guest Services)

  Guest Services Representatives are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. They make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Guest Services Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. This position will require open availability.

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