This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations.
The Director of Front Office will oversee the Front Desk and Ideal Services teams. This individual will ensure maximum Front Office operating efficiency by effectively balancing the needs of our guests, owners and associates.
This team member will direct phone calls to appropriate personnel and assist all guests and associates in a courteous and professional manner.We are looking for motivated and energetic individuals who love contributing to a winning team. If you haveoperator / phone agent experiencein a hotel environment and a passion for serving others, we would love to speak with you about this role.
The Guest Services Manager is responsible for creating exceptional luxury arrival and departure experiences that elevate Omni Frisco's service culture. This leader oversees Bell Services, Door Services, Select Guest, Charlotte Jones Collection (CJC), and the Valet partnership, ensuring every guest—especially VIPs, Select Guest members, and leisure travelers—receives personalized, memorable service that exceeds expectations.The Guest Services Manager drives the overall guest experience through personalized hospitality, proactive service recovery, luxury service standards, and the delivery of exceptional retail experiences within the Charlotte Jones Collection. This position serves as the ambassador of the guest journey by anticipating guest needs, developing associates, creating memorable experiences that strengthen guest loyalty, and supporting the hotel's financial goals through operational excellence and retail performance.
The Guest Room Attendant position is responsible for maintaining a high standard of cleanliness in each guest room. Room Attendants refresh rooms for guests who are continuing their stay,as well as,thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.
The executive chef embraces the local food scene and creates a memorable dining experience for guests of the hotel. As the leader of the food & beverage programming at the hotel, the executive chef is responsible for managing all aspects of the kitchen formultipleunique dining outlets.
This team member will be the guest liaison for Select Guests.Theperson in this role will be responsible for developing proactive personal, professional relationships with Select Guests members, acting as an advocate and point of contact for all Select Guests.
Omni Hotel& Resortsis committed to providing anexceptionalguestexperience that reflects our dedication to hospitality, attention to detail, and a warm, welcoming atmosphere. We are seeking a dynamic and versatile Guest Services Attendant to join our team. This role is pivotal in creating memorable experiences for our guests, offering a unique blend of responsibilities that include aspects of a door attendant, bell attendant, and lobby ambassador. Please note that this is not a Front Desk Agent position. It is a lobby position, focusing on the guest arrival, stay, and departure.
We are seeking a dynamic, personable, and detail-oriented Concession Truck Attendant to operate and represent our upscale outdoor concession concept. Located in a high-visibility setting overlooking the vibrant Star District Plaza, this role blends elevated quick-service food, craft beverages, and responsible alcohol service into a seamless guest experience.
Omni Hotel& Resortsis committed to providing anexceptionalguestexperience that reflects our dedication to hospitality, attention to detail, and a warm, welcoming atmosphere. We are seeking a dynamic and versatile Guest Services Attendant to join our team. This role is pivotal in creating memorable experiences for our guests, offering a unique blend of responsibilities that include aspects of a door attendant, bell attendant, and lobby ambassador. Please note that this is not a Front Desk Agent position. It is a lobby position, focusing on the guest arrival, stay, and departure.
The PoolFood & BeverageAttendant is to service and maintainthe cleanliness ofthepoolareaandmaintainthe highest standards possible for the guest by insuring quick, efficient, and professional completion of busser dutiesin accordance withOmni Standards during the summer season.
This position is responsible for ensuring proper training and supervision of all personnel. The Food and Beverage Operations LID is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. The Leader in Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Food & Beverage Operations LID will spend time each week assisting each department in Food & Beverage, and complete contracts throughout the training property. Uponcompletion of the LID program, the Food & Beverage LID will move into a managerial role at an Omni property, so the successful candidate will be relocatable. Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division.