JOB PURPOSE: Responsible for all prep and production for thepastryoperation, in accordance with hotel standards. ThePastryCook comprehends the food and beverage menus and cooks all food to high quality and presentation standards.
The Sommelier is responsible for providing exceptional wine service and enhancing the guest dining experience through expert wine knowledge and thoughtful food and wine pairings. This position supports the restaurant team by maintaining wine service standards, educating guests on wine selections, and assisting with beverage operations.
JOB PURPOSE: The Bartender will be responsible for providing efficient friendly customer service at all times and to maintain a clean, professional top-quality bar.
JOB PURPOSE: Responsible for all prep and production for the culinary operation, in accordance with hotel standards. The Cook comprehends the food and beverage menus and cooks all food to high quality and presentation standards.
JOB PURPOSE:The Spa Concierge will work as a part of the Spa team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
JOB PURPOSE: The In-Room Dining Order Taker will be the primary point-of-contact for our guests who wish to experience an upscale in-room meal and/or beverage experience. The In-Room Dining Order Taker will take guest orders, offer menu suggestions, summarize orders and correctly enter all pertinent information into our point-of-sale system. He/she will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The In-Room Dining Order Taker also facilitates amenity deliveries, calls back guests to ensure every aspect of their order was delivered to their satisfaction and does whatever it takes to ensure timely and accurate service.
JOB PURPOSE: To ensure the highest level of Food and Beverage service within the outlet. Ensure proper training and supervision of all restaurant staff. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage/Barchetta’s standards and company policies and procedures.
JOB PURPOSE: To provide exemplary service all guests according to Omni standardsESSENTIAL JOB FUNCTIONS:Adhere to all Omni rules, policies, procedures, and standardsGreet guests by utilizing the All-In impression standards set forth by OmniSet tables according to type of event and service standards as directed by leadershipSuggestively sell items and answer questions/offer suggestions on both food andbeverage menu selectionsCommunicate with culinary team regarding meal requirements, allergies, dietary needsand special requestsRecord transaction in MICROS system in a timely mannerAdhere to cash handling standardsEnsure satisfaction with each food course and/or beveragePresent accurate check to guest and process paymentMaintain cleanliness of work areas throughout the dayStation set-up and breakdown/side-workPerform any other duties as assigned by leadershipBe pleasant, smile and greet all guests, using surnames when obtainedQUALIFICATIONS:Minimum 1 year serving experienceMust acquire TIPS and ServSafe certificationsDeveloped knowledge of wine, spirits, and beer with experience selling and presentingwinesPrevious cash handling experience requiredAbility to clearly and pleasantly communicate both verbally and in writing in English withguests, management and co-workersAbility to accurately and efficiently input information into MICROSAbility to handle stressful situations, while maintaining a calm and welcoming demeanorAbility to work cohesively with co-workers both within and outside of your departmentAbility to prioritize, organize and follow up on guest requests and needs in a fast-pacedenvironmentExcellent customer service, service recovery and problem-solving skillsMust be able to work a variety of shifts, including weekends and holidaysENVIRONMENT & POSITION ANALYSIS:Move, lift, carry, push, pull, and place objects weighing up to 50 pounds withoutassistance.Position requires frequent bending, reaching overhead, twisting, and consistent use ofhands and armsMust be able to stand and walk for an extended period or for an entire work shift inindoor/outdoor environments
JOB PURPOSE: To service and maintain the cleanliness of all public areas includingpublic and associate restrooms, lobby floors, banquet space, and executive offices in accordance with Omni Standards.
JOB PURPOSE: To ensure that all food and beverage service for functions in the banquet department of the hotel are served on time and up to Omni standards.ESSENTIAL JOB FUNCTIONS: